New Balance

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Address: 8300 Gaylord Pkwy #4, Frisco, TX 75034, USA

Phone: (214) 618-4442

Website

State: Texas

City: Frisco

Zip Code: 75034

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews

It is just unbelievable what an awesome experience I had. Even though it was busy I was greeted and helped immediately when I walked in.  I have been having knee pain that was getting worse every day. I thought *maybe* good shoes might help my knee pain in a few days.  After going over my history for just a minute or two Bri and Aaron knew what I needed and had me try a shoe on. We tried on just one foot at first of course. I stood up and the knee pain on that side was instantly gone! I was (and still am) incredulous! So we put the other shoe on and I can walk without a limp again!

 I think this part is very important. I walked in wearing a pair of New Balance shoes. 

Now New balance makes awesome shoes of course but without the product knowledge and care for my problem needed to get me in the *right* shoes it does not matter how good New Balance is as a brand -- it was the PEOPLE that solved my problem!  

Thank you so much Bri and Aaron! I doubt I will ever buy a pair of shoes anywhere else again!

 7 years ago (28-02-2018)

Excellent customer service!  Staff is well trained. Cooper is very helpful. The shoes are great quality and Cooper helps you get the perfect fit! I had plantar fasciitis and the shoes and insoles I purchased here rocked my world. I’m so thankful!

 8 years ago (02-11-2017)

Can't say enough about this place. The employees there are very helpful and friendly. Cooper was especially knowledgeable and polite during our interaction. He knows his stuff! A true display of professionalism. Will be coming here again!

 8 years ago (06-11-2017)

Came into the store to buy a new pair of running shoes for my son Tom, a marathoner. Brianna greeted us and found the right shoe for him after a very thorough review of his current shoe and the way he walks. She was the most helpful person we have ever encountered in a sport shoe store and made the selection an easy decision. She also fitted me with a new pair after hearing my particular walking regimen and particular needs. My son and I left the store with new shoes and I can't thank Bree enough for what she did for us. This is our new running shoe headquarters.

 8 years ago (02-10-2017)

I have never in my life been able to sit down and chat for a bit about my current foot problems until I came here. Cooper didn't waste any time and immediately greeted me and offered his help as I walked in. He took the time to screen my foot and explain to me what my specific situation is. I just purchased my new shoes so I can't speak yet for those, but regardless of how that goes I know Cooper had the best intentions to help me find the best match. I am Very pleased with the service I received here.

 8 years ago (12-10-2017)

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