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New Castle Area Transit Authority

  1. Pennsylvania
  2. New Castle Bus Station
  3. Pennsylvania Transit Station

Reviews, get directions and contact details for New Castle Area Transit Authority

Address: 311 Mahoning Ave, New Castle, PA 16102, USA
Phone: (724) 654-3130
State: Pennsylvania
Zip Code: 16102


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Reviews
If I could give this less than a one star I would. The receptionist is incredibly rude and unwilling to help you with any questions you have. Frankly, I am not sure how someone who is supposed to work in customer service can get away talking to customers in such a rude manner. The bus ride is easy but getting tickets for the bus is not. You have to go all the way to the transit center in order to buy a month's worth; otherwise depend on the driver having tickets. Their system is backwards and their website needs updating. If I didn't depend on this bus to get to work, I would absolutely never take it again.
8 years ago (01-05-2017)
June 1, 2017 been waiting for the bus at Lawrence village plaza since 350 that was supposed to be here at 357. There should have been 2 busses through here and neither has shown. They only reply is road work. People friend on ncta to get to work.
8 years ago (01-06-2017)
cool buses nothing wrong with them at all nice ride and all alway's on time
8 years ago (04-04-2017)
"Crooked business model. They don't carry change, and simply justify the excess cash on hand as "the rider's problem for putting it in the cash box". I would love to see how an audit of this company would go over... Probably like a fart in church." It's New Castle and a lot of crappy types ride these buses. You put your money in an automated machine and expect change when the only slots are for ----------- putting it in? I get tired of these reviews. This company is just fine for what it is. Spectacular? Nope. Crooked? Nope. If you're going to put a big bill in the change machine make sure you ask first. This was probably someone in a hurry to get crack that just lost their fix money. It's laughable!
9 years ago (29-08-2016)
Crooked business model. They don't carry change, and simply justify the excess cash on hand as "the rider's problem for putting it in the cash box". I would love to see how an audit of this company would go over... Probably like a fart in church.
9 years ago (26-02-2016)
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