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New England Pediatrics LLP

  1. Connecticut
  2. New Canaan Doctor

Reviews, get directions and contact details for New England Pediatrics LLP

Address: 183 Cherry St, New Canaan, CT 06840, USA
Phone: (203) 972-5232
State: Connecticut
Zip Code: 06840


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Reviews
We switched to NE Peds 13 years ago when we moved. On the first visit with my then 4 month old daughter, she was referred to a specialist for a condition that our first pediatrician missed and required multiple surgeries. Thirteen years and two kids later, we still go and have good things to say- and my 13 year old's file can attest to how much time she has spent at NE Peds and in the hospital. Aside from Dr. Levine, whom I avoid at all costs, the doctors are caring and patient and we don't ever feel rushed. The nursing staff are great, and for sick visits, they always seem to get you in.
9 years ago (25-05-2016)
I changed from Westchester Medical Group to this practice as we moved to South Salem. Unfortunately I haven't had good experience with the group. They don't care about the patience but to collect fees for every single request like Immunizations records, annual report, cancellation of visits etc. The customer service desk at New Canaan is poorly managed. I do like Dr. Palker as he try to connect with the kids and their needs.
9 years ago (12-01-2016)
Patty the office manager is extremely incompetent, rude and unprofessional. If she is any indication of how the practice is run, run for the hills. We did.
9 years ago (28-07-2016)
I think they are great! Our little guy was sick with a fever and they see him every day and are truly concerned for his well-being. They always call back when he is sick and do not act as though my first time mom questions are ridiculous. Our last pediatricians office in Greenwich was a nightmare. They never called back when he was sick, the nurses were rude, and they were totally unorganized. Compared to our last experience they are amazing and we feel very lucky that we have them.
13 years ago (24-03-2012)
My three children have been patients of New England Peds for 10 years. The practice is no longer as is once was. It is heart breaking. We love the nurses like family - Lynn and Christine are like trusted friends and I am truly sadden to no longer see them. They are reassuring, patient and have been there for me through joyous, stressful and even fearful times (a new baby, chronic ear infections, numerous rashes, injuries, and all the madness of raising a busy active family). Dr. Morelli is an amazing doctor. It is so unfortunate that he and Doctors Levine and Klenk, who have built a much trusted practice, have allowed it to tumble so far. The office staff has always been prickly with one staff member (she started out at the front desk but is now one of the clinical staff) being infamous for her dismissive nature, a bit like the notorious soup Nazi. However, in the past several years, the practice has added doctors that seem to come to work to be tortured and genuinely lack any common sense let alone adequate skills as a physician. And then there is the business manager who has zero customer service ability and the people skills of wild bore. She is wholly inept. At some point you will have to deal with her and it is nothing short of brutal. There are plenty of patients in this town to keep this practice in business as the revolving door it has become – but trust me - save yourself the trouble go someplace – ANY PLACE! else.
14 years ago (05-11-2011)
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