New Generation Moving & Storage LLC

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Address: 32 Scotland Blvd #5, Bridgewater, MA 02324, USA

Phone: (774) 215-5099

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State: Massachusetts

Zip Code: 02324

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Reviews

Shawn and his crew at New Generation Moving were excellent! They were very professional and courteous throughout the whole process of our move. They even went back and got a refrigerator that we didn't think we needed and somehow were able to get it into the new place (it was a real tight fit). I would highly recommend New Generation!

 7 years ago (24-10-2017)

Overview: Gave New Generation a chance based on reviews. Moved out of a 1300 SF home.  Paid $3K for the move and an additional $1K in tips ($400 for move out team and $200 for move in team + lunch and rental of a truck to move additional belongings that the moving company didn't take). Overall cost for a 1300 SF move was $4K. Had a number of legitimate complaints and was given two $25 gift cards by Shawn the Owner. Nice gesture but not even close to a solution in my opinion. 
Tips: Pay for the extra option of having them wrap wall hangings and mirrors. What wasn't communicated to us was that this also applied to anything that was fragile was not moved, therefore we had to rent a truck unexpectedly which was an additional expense and stress.
Pros: Both the move-in and move out crews showed up on time and the company was responsive. Very nice personality and attitude among the team that moved us into our new home. Affordable. 
Cons: Clogged the toilet of the house we moved out of and left us with a disgusting mess to deal with hours before our walk through, left a lot of trash in the home we were moving out of, a suitcase of clean clothes was accidentally put on the moving truck arrived soaked through with many clothes ruined despite multiple washings, delivered our sectional sofa without the metal connecting piece, delivered daughter's dresser with missing knobs, took my husband's tools. My biggest source of dissatisfaction was that despite purchasing the move out team lunch and tipping them $400 they would be so disrespectful to our home. Same was true of the move in team, I have two young children (1 and 4) we moved in on Halloween day. We tipped the move in team $200 and also purchased them lunch, they didn't set up one thing, not a bed, not a table, didn't unwrap the plastic on our mattresses, didn’t put a shelf back in a cabinet. To come home to a new house from trick or treating and have to make our kids wait while we assemble their beds was a HUGE disappointment.  The team did return our tools, knobs, and sectional sofa piece after we called. 
Bottom Line: Life is about expectations. We didn’t get what we paid for, we didn’t get what we were told and after generously tipping felt taken advantage of. Moving is not a place to cheap out – lesson learned.

      
      
      
 7 years ago (05-11-2017)

I have used their services on a couple of ocassions for industrial moving. TOP NOTCH OUTFIT! Punctual, very professional, courteous crew, expeditious, competitive price and above all they deliver as promised. I have used many moving companies in my career and these guys are too notch!
Thanks guys!

 7 years ago (30-10-2017)

I have moved 17 times and these guys are the best ever.  Shaun  was amazing and kind to work with as our plans changed over and over again.   All of the guys were friendly polite organized and fast.  They handled our antiques and personal belongings as if they were their own treasures.   Their price was right on the money and the service was EXCELLENT!!!
I totally recommend this company!!!
Thank you Shaun, Kevin, and the rest of the guys.

 7 years ago (22-08-2017)

Next Generation Moving is A+. Let me start by saying I am a perfectionist. I just moved into my first new construction home. Naturally, I was extremely concerned with damage during the move. However, the team at Next Generation executed the move, during Tropical Storm Jose, perfectly! Eddie (foreman), Victor, and TJ worked extremely hard to make sure nothing was damaged. These guys busted their butt from 8AM till 4PM! They used extra pads on everything to protect the furniture from the rain. Once on the truck they even put pads under the furniture to prevent water damage to the legs. In addition, they had floor protection for all the high traffic areas. Eddie was a pro putting all the furniture that had to be dissembled back together. These guys are as good as it gets. I highly recommend them to anybody looking for a mover and want TRUE professionals to execute the job.

 7 years ago (20-09-2017)

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New Generation Moving & Storage LLC

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