New Hope Auto Service

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About

For complete auto care and repair in the Triangle, look no further than New Hope Auto Service.

Story

For complete auto care and repair in the Triangle, look no further than New Hope Auto Service. Family owned and operated, our goal is to not just meet your expectations, but exceed them, through professional, approachable service, quality products, and the most highly trained technicians you'll find. Between our ASE-certified team and the latest diagnostic equipment, we're dedicated to keeping on top of the ever-changing and highly complex field of preventative maintenance and repairs. With same-day service and shuttles for your convenience, we’ll make sure you receive nothing less than the best.

Address: 1426 Wilders Grove Ln, Raleigh, NC 27604, USA

Phone: (919) 212-1085

Website

moc.liamg@ecivresotuaepohwen

State: North Carolina

City: Raleigh

Zip Code: 27604

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I have been taking my car to them since moving to NC and I am always satisfied when leaving. My father recommended them to me and now, I recommend them to everyone. They are reasonable, good, and have excellent customer service. You don't feel like just money walking in there, you feel more like family. Ray and Neil will work with you to make sure that you are up and running for a fair price.

 7 years ago (26-03-2018)

I’ve been coming here for a few years and they always take great care of our cars. I’ve come to trust them and their workmanship, and they have proven themselves to be a top-notch, fair priced, high quality auto repair service. Ray and Neil are excellent mechanics, and I look forward to being a customer here for many more years. I never write reviews, but I seriously recommend this place to anyone looking for a great auto repair shop. Service is timely, friendly, honest, and they take the time to explain what is wrong with the vehicle and why certain repairs need to be done. This business is truly a gem in Raleigh!!!!

 7 years ago (24-02-2018)

The owner and staff very friendly. Prices are reasonable compared to dealerships. They are upfront and honest about whats going on with your vehicle. One of the best places in the triangle.

 7 years ago (06-04-2018)

BEWARE!!! This sole proprietorship business is a rip off. My daughter car would not crank after she pumped gas at the Exxon beside this shop on Christmas day.  We contacted New Hope Auto Services about looking at the car.  In the beginning they were very kind and made me feel like they were good and understanding people.  I spoke with Ray not the owner Ray Moore.  He stated that if I paid for the diagnosis and agreed to allow them to fix the car that they would be nice and hold the car 30 days to give us time to pay the $796 quoted estimate to get the car back in running condition.  Around January 25 my daughter paid the remainder invoice and drove the car to her home which is less than 5 miles.  When she came back out to pick her child up from daycare the car did not crank and still has not cranked since then. She, her boyfriend, and I have called  the shop on numerous occasions letting the shop know that her car is still not cranking and hasn't since she left the shop.  I personally have been told by Ray that the owner Ray would call.  Here its been at least 2 weeks and we still haven't heard from ANYONE at the shop.  They took her money and the car has not cranked since.  Don't use this company.  I am also filing a complaint with the attorney general.  BEWAREof their business practices here

 7 years ago (07-02-2018)

Combine quality work with fair pricing, you cant beat these guys. They are the best around. Period. No bs, no cheats just honest good work.

 8 years ago (11-12-2017)

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