New Star Express Pizza

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Address: 5202 Lancaster Ave, Philadelphia, PA 19131, USA

Phone: (215) 878-4390

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State: Pennsylvania

Zip Code: 19131

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Reviews

Terrible service, I was an loyal customer but I'm done with this place I've been trying to contact the owner Mohammad  for two days nowafter I ordered food & it was cold I was never assisted or even apologized to I'm appalled, never will I support this business again, & Norma was very rude & unhelpful !

 7 years ago (21-11-2017)

They supposedly grilled chicken gyro platter is so unidentifiable I wouldn't feed it to my dog. I called them back and said I asked for a grilled chicken gyro I told them I can't even identify this meat. I wanted something else. The girl asked what ELES did I want. So I just asked for a cheesburger platter instead. She said ok. About 5mins later she called back saying her boss said he is not making me another order, but he will have the driver bring your money back I said ok fine. Horrible Customer service. I would never order from this business ever again. 👎🖕

 7 years ago (03-08-2017)

Food is always good and the customer service is always on point☺

 7 years ago (05-11-2017)

Fell off so bad. Ok so I'm a buffalo wing fanatic. I rarely order buff's from new places because they are sure to be soft and jiggly :( Well i went out on a limb 4 years ago and have loved them for the entire 4 years. Now!!!!.... whole other story. My wings are never cooked to perfection like before. They are always soft and jiggly. I try to order them dry with the sauce on the side... nope. Cooked well done dry with the sauce in the side. Yes!!!! Well a few times. This place has lacked consistency as of the beginning of this year. Delivery is always within good timing, The delivery drivers are such a pleasure, the girls that answer the phones are polite. The food here is now a gamble. The pizza crust is non existent its to so flat barely any sauce or cheese. The chz steaks are chewy. The last few times i ordered i had to ask for my steak to be cooked well and of course they didn't listen. I just want them to listen. I don't want my chicken still clucking and my beef still mooing. Come on now the fries are either always burnt or dry and sticky. What are yal doooing!!!!!? My feelings are so hurt.

 8 years ago (06-07-2017)

I love Mohammed he makes sure my New Star pizza is hot and cheesy

 8 years ago (15-04-2017)

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