Newton Bike Shop

Reviews, get directions and contact details for Newton Bike Shop

About

131 W 6th Street
Newton, KS 67114
316-243-2070

The vision of our shop is to help anyone bike as often as we can and within any budget.

Story

Newton Bike Shop is a family owned quality bicycle repair and retail shop located in Newton, Kansas. We provide professional quality bike repair and service at affordable prices for Newton and surrounding communities. Servicing all years, brands and model bicycles, trikes, road bikes, touring bikes and recumbent's, we offer over the top customer service no matter what you are pedaling.

Newton Bike Shop is also a full bike hostel for cyclists traveling the TransAmerica Trail. We aim to be the "Oasis in the Grass Desert" for touring cyclists.

Mission

We aim to be the grooviest hub of pedal living and activity which encourages a healthier community, extends unmatched genuine hospitality, and fosters a love and passion for outdoor pedaling fun.

Our job is to keep your bicycle healthy...Our passion is to help you enjoy pedaling!

Products

We carry new bicycle parts & accessories and are authorized Jamis, Surly, Foundry, Origin 8, All City and Sun Bicycles dealers. We also have a large selection of used bicycles.

Address: 131 W 6th St, Newton, KS 67114, USA

Phone: (316) 243-2070

Website

moc.pohsekibnotwen@ofni

State: Kansas

City: Newton

Zip Code: 67114

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

This place truly is a pillar among bike shops for their excellent customer service (especially for touring cyclists)! Nobody out there does it quite like James, who opens his shop to riders and dedicates a huge part of his summers to making sure that people are running smoothly. We stayed at the cyclist hostel here in 2015 and hung out for a few days and witnessed the amazing support that his team gives to people passing through town.

 9 years ago (20-10-2017)

“A must stop”
While riding the Trans America trail I stopped here after a long day. The staff immediately asked if I needed anything. The then quickly brought my bike in and gave it a quick once over and then fixed the minor issues. They have a comfortable couch to relax on and plenty of cold drinks to get refreshed. They operate a

 10 years ago (02-01-2017)

This is the most unique place I've been to. I've never seen a bike shop that caters to a traveling cyclist like this (at least not in US). Ended up staying at their hostel for three days because my bike decided to break down, so I was waiting for a part to come in. I wish they had showers right there and not around the corner at the rec center. They are expanding though, so I'm sure it's coming soon.

 10 years ago (03-07-2016)

First of all, this review is not based on their ability to take care of bikes.  Everything that I saw at this very nice looking shop, including the one bike that they tuned up for us, seems top notch.  It is our experience with the shop that this low rating is based on.  It started with a phone call, after finding them on the web, and asking about how long repair would take on 3 kids bikes - just fixing tires and tuning up.  She said they probably couldn't do them same day, but just to bring them in, which we did.  The 3 bikes were looked over and analyzed (again, they are definitely experts on bikes - not debating that) - they wrote up orders on the bikes that surprised me, as far as as much that needed to be done and how much it would cost, but we agreed with it and went with it.  She then told us that it might take up to a week which we agreed on.  When we hadn't heard from the shop in about a week and a half, we called and got a message that they weren't taking calls, were over busy, and they'd call customers if there was any issues.  We went with that and another week passed.  We tried to call again and this time just got an "away from the phone" message, but the mailbox was full so still no way to communicate.  Today, I called when shop opened, over 3 weeks since we'd left the bikes and talked to the very kind lady of the shop.  She said they had fixed one of our bikes, but had on it a list to call us because they had determined the other 2 would cost more to fix than they were worth.  I asked if we could PLEASE at least just fix the tires on those and could we PLEASE get our bikes back.  She agreed and called me at 5pm that they were done and we went to pick them up.  I paid and after when they were bringing bikes out, I wanted them to know how disappointed we were with the lack of communication during this and the fact that we had to be the one to finally get them on the phone and of course, only one of the bikes were fixed.  The man of the shop heard me say this and told me that they were just trying to save me money (by not fixing the bikes for large fees) - I tried to explain that I did appreciate them not doing work that would have been more expensive than the bikes (though we specifically had this conversation when they took the bikes in and were assured that these bikes were worth the work), but the problem was the 3 weeks with no contact and no bikes and was told by the man of the shop, "this is why I don't like doing business with the public" as he angrily walked one of my bikes to the door...I guess I got put into the category of difficult customer, even though I feel I politely shared my problem and I feel we were greatly mistreated by the way the shop handled what they had agreed to do for us.   Thus, this review....

 10 years ago (05-07-2016)

Great shop.  James did a quick service for a very reasonable price.

 10 years ago (07-07-2016)

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