Nicholasville Florist & Gift Shop

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Address: 206 S Main St, Nicholasville, KY 40356, USA

Phone: (859) 885-5601

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State: Kentucky

Zip Code: 40356

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Reviews

This was my first time using this florist and all I can say is, "What a complete disappointment!" I placed my trust in this florist to deliver what I requested and unfortunately my trust was misplaced. What I ordered/paid for and what was actually delivered were 2 very different arrangements. I also had paid for a balloon as it was for a special birthday occasion and the balloon was completely left off from the order. I had even included notes in the special request section for the balloon and it was still missed. The photo of the beautiful purple arrangement is what I had ordered because it included both the favorite color and flowers of the recipient. The other photo is what was actually received. To me this appears to be the leftover flowers from other arrangements all shoved together. I am embarrassed that someone I care for thinks I willingly sent this. While I understand there may be a need to substitute from time to time, this is a 100% completely different arrangement sent without requesting my permission. Now I will say that when I contacted Kelly, (Nicholasville) she was very professional and courteous and assured me she would find the cause of my situation. I did receive a call back in a timely manner from her and she explained that the branch location (Taylorsville) had no justifiable explanation for completely ruining what should have been a very memorable purchase. While I am supposed to receive a partial credit to my account, the refund of money doesn't fix the fact that someone knowingly did this and thought it was acceptable. It is a shame because they truly have some unique and amazing flower arrangements to offer. I will most definitely be asking a lot more questions the next time I attempt to place an out-of-state order.

 7 years ago (24-10-2017)

I'm in the military  and I always use this place to send flowers to my Mom. The service is excellent and my Mom is always excited.

 8 years ago (11-05-2017)

Super friendly people here!

 8 years ago (08-06-2017)

I am a florist in Maryland and have used this shop for years to send flowers to my sister and brother-in-law and friends in Nicholasville/Lexington area . I also send my customer's orders through them. Always fresh, nicely designed, I am always a happy customer. Thank you, keep up the great work.

 12 years ago (14-08-2013)

They gave personalized attention to arrange a special bouquet to cheer up a friend.

 10 years ago (02-09-2015)

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Nicholasville Florist & Gift Shop

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