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Nordstrom Westside Pavilion

  1. West Los Angeles
  2. Beverly Hills Shoe Store
  3. West Athens Shoe Store
  4. Culver City Shoe Store

Reviews, get directions and contact details for Nordstrom Westside Pavilion

Address: 10830 W Pico Blvd, Los Angeles, CA 90064, USA
Phone: (310) 470-6155
State: California
Zip Code: 90064


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Reviews
My husband was out of town at a conference and I had accidently packed a pair of shoes that had soles that were falling apart ! I was panicked and emailed the manager, Kandace, at the closest Nordstrom to my husband. Even on their busy Sale day she got in touch with the manager of the shoe department, George. He called me and gave me several options of shoes in my husband's size that were on sale. He then offered to personally deliver them to my husband's hotel! I was so relieved and also overwhelmed by the customer service! I had felt terrible to have packed a pair of shoes that were falling apart and my husband said it was difficult to walk because when the soles were falling off it was killing his feet. Also, another note---this customer service was for a $99 / pair of shoes ---- not a $300-500 pair! Thank you Nordstrom! We can all learn from that level of service!
8 years ago (22-07-2017)
It is most enjoyable to shop at Nordstrom's! The sales associates are very helpful & pleasant. The merchandise are tastefully displayed. At Christmas time, the decor is beautiful. Great store!
8 years ago (19-06-2017)
The girl in men's shoes was nice but the shoes looked old and worn on top so we ordered them online.
8 years ago (14-06-2017)
Talked to a male associate in the women shoe department ( I didn't get his name) needing help about human resources, and I felt rushed plus hw was being very very rude. However everyone else I talked to was nice. Not sure who that man was, but I will soon find out, and get that settled when I visit the store. I love Nordstrom but I won't tolerate his behavior.
8 years ago (23-02-2017)
Good service and nice location, but not a great selection of products. Also a little bit small
8 years ago (20-05-2017)
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