North Alabama Roofing & Restoration, Inc.

Reviews, get directions and contact details for North Alabama Roofing & Restoration, Inc.

Address: 7671 AL-53, Toney, AL 35773, USA

Phone: (256) 534-7756

Website

State: Alabama

City: Toney

Zip Code: 35773

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We contacted the company about a large amount work we wanted to have completed in order to put our house on the market. The estimator came out fairly quickly so we were excited to get a contract & get things started. However, after contacting the company multiple times,  it took nearly THREE WEEKS to get a contract. Once we signed the contract, we were told we would hear from a contractor who would get us on the schedule. Once again, we didn't hear from anyone for another TWO WEEKS & once again, I had to contact the company in order to get someone to call me back.  When the young lady called, I explained what we had experienced. I was shocked that the apology was so shallow & only came when I told her we had moved on to someone else. We have about $8500 worth of work we want to have completed, but we WILL NOT be using North Alabama Roofing & Restoration now or in the future. We were so disappointed.

 8 years ago (13-04-2017)

North Alabama Roofing and Restoration was sent to do an estimate from our insurance company the last week of February. After almost a week, the insurance company received the quote, which according to our agent, was "unusually slow". The repairs in question were two exterior doors that needed replacing and a small section of wall (about 1 square foot) that needed patching.  We were told that NARR would call us and set up a time to do the repairs. We never heard from them. 
I called them myself and was informed we needed to fill out a some documentation in order to begin work. I did not receive that documentation and had to call back a few days later for it be sent via email. We promptly filled it out and returned it, only to again not hear a return call. 
Finally, we called again and they sent someone out to the house. He was over an hour late, while I left work early to be there. I don't fault him, he's a nice guy and is just trying to work. The company is to blame in this. 
They were not able to find a replacement door in a timely manner. The other contractors we have been in contact with knew instantly where to get the door and are ready to go. 
On top of it all, their estimate included painting our kitchen, which we didn't ask for or need, and painting the entire living room area, which again we did not ask for or need. None of those areas were in need of repair. 
We have wasted a month with this company and still have broken exterior doors to our house. We are using another company and should have the repairs done within the week. 

I have supporting documentation for all of this. DO NOT use this company.

      
      
      
 8 years ago (28-03-2017)

Today is August 28th 2014 and it was a year today you fixed my ceiling. A piece just cracked again two or three days ago :(

The people were super nice though.

 11 years ago (28-08-2014)

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North Alabama Roofing & Restoration, Inc.

Reviews, get directions and contact details for North Alabama Roofing & Restoration, Inc.

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