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Northern Nevada Medical Center

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Reviews, get directions and contact details for Northern Nevada Medical Center

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Northern Nevada Medical Center is a progressive acute care hospital that offers high quality medical care to residents of Sparks, Reno. For language assistance, disability accommodations and the non-discrimination notice, visit our website.​

Story

Northern Nevada Medical Center is a progressive acute care hospital that offers high quality medical care to residents of Sparks, Reno and the surrounding areas of Nevada and California. The hospital's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients it serves each year.

Hospital social media accounts are managed by the hospital marketing team. We are unable to provide medical advice through social media. Please contact your physician, or in case of emergency, call 911. Although we do our best to respond to comments and messages, there may be a delay in response time, and we may not be able to respond due to the nature of the message. Thank you.

Address: 2375 E Prater Way, Sparks, NV 89434, USA
Phone: (775) 331-7000
State: Nevada
City: Sparks
Zip Code: 89434


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Reviews
Prime example of how our healthcare facilities need to change. My 60+ yr old mother was admitted Friday, tests were run Saturday. When my mother was admitted Friday she told the staff that she could not have any dairy as it causes her to go into anti phylactic shock. Saturday hours after her tests were run she was finally going to be able to eat. Three, yes 3 meals were brought in with dairy. The nurse stated that it was not notated in her chart and suggested a cheese burger. After the 3rd meal my mother refused to eat anything not trusting them to bring her food that would not cause her harm. This sever allergy was obviously not a concern to them. Then a social worker came into the room and notified us that she was being released which was a complete surprise since the doctor never came back to go over the test results or to address any of her concerns. Never, even when my brother requested the doctor return the nurse said she could read the test results from her chart. It is unfortunate that this hospital will will get paid for this poor poor service and is allowed to treat patients in this manner. It is completely unacceptable. I would love to see a reply from this hospital just to see how they can justify treating patients in need in this manner.
8 years ago (26-02-2017)
Been going here since it was Sparks Family Hospital for 2 reasons primarily; 1) 15 minute triage policy for the ER. Been less than that always. 2) All rooms are private. No annoying roomies. Last thing I want when I'm confined to a hospital bed, which is bad enough on it's own, is to be forced to share that experience with a total stranger. Another reason I like them so much has more to do with luck than it does policy and accommodation. In 2005 I was admitted to the ER because i was having issues with slurred speech, and balance. They did a CT scan and the radiologist said he thought he saw something, possibly MS. I don't know what I was expecting but MS was not on the list. Later that morning, there was a neurologist making rounds and he did the spinal tap the same morning. By the next day the radiologist was proven right. So NNMC is responsible for the luckiest day of my life. Most people spend years and thousands being miss diagnosed before being correctly diagnosed with MS. I got it in one 4 day weekend. That's lucky. But without the skilled and knowledgeable staff at NNMC, my luck would have been much different.
8 years ago (22-02-2017)
I was seen in the ER just a couple days ago. After being checked in I was seen quite quickly but then while I was waiting to be seen I could clearly overhear two staff members speaking. Their conversation was about mixing two stroke patients up, and they did not know where one of these patients was. This went on for about 15min before they figured everything out. Ill omit my medical details but I was seen for a tremendously painful condition that could have been definitively addressed in less time than they wasted in mixing patients up. Three days later and I still can't sleep walk or sit without being in significant pain. The ER physician never actually examined me and the only thing I received was to be offered an ace wrap. I do not believe that the physician I saw made the correct call in my case, and when I questioned her I was literally dismissed. I'll qualify my review with this: I am a retired US Navy Independent Duty Corpsman with twenty years experience. I worked often in very austere environments, but I was true to my oath and always did right by my patients. Additionally: I no longer go to the Reno VA because among other things I was assigned five (5) different doctors in less than two years... I believe that Northern Nevada Medical Centers deliver better care than the VA, but not by much...
9 years ago (23-10-2016)
If you think your ER visit is covered because this hospital is in-network, think again!!! I went to the ER with a broken collarbone. I checked carefully on my ride into town to ensure that I went to an ER within my insurance network. I signed in and was told my copay was $350. Ok, that's fine. There's no mention that the emergency room physicians are NOT in my network and are going to bill me separately. I saw the ER doc for maybe 10 minutes....she looked at my x-rays, checked my range of motion, told me told me to wear a sling, and follow-up with a surgeon the following week. Much much later I get a bill for $2,846 from the physician!!!!! That's in addition to the $2,524 bill from the hospital itself that thankfully insurance covered. I later had surgery on my collarbone and my surgeon charged me exactly $2,846 for cutting me open, putting things back in place, screwing it all together with a plate, and sewing me back up. The fact that the ER Doc wants the same amount as my surgeon is ridiculous! I would be very very cautious of returning to this ER again.
9 years ago (03-11-2016)
Be very very wary of the ER. Had a family member go here, verified insurance and all seemed well. End result was facility was in BCBS network, but many of the providers are not. If you have to go here, ask EVERYONE you encounter if they're in your insurances network or you may very well have some nasty surprises in the mail.
8 years ago (03-02-2017)
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