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Northwest Automotive Inc.

  1. Washington
  2. Bothell Car Repair
  3. Alderwood Manor Car Repair

Reviews, get directions and contact details for Northwest Automotive Inc.

About

Complete State-of-the-art Auto Care - We do it all, and we do it right! Fair & Reasonable Rates-3 Locations: Seattle, Lake City, & Bothell.

Story

Since its inception in 1985, Northwest Automotive has worked to become your complete, one stop neighborhood vehicle repair facility.

when you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each, and have access to the latest technical training and equipment. We do not pay our technicians on a flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed correctly.

Address: 1924 192nd St SE, Bothell, WA 98012, USA
Phone: (425) 483-8499
State: Washington
Zip Code: 98012


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Reviews
They explain everything clearly and get the job done right( with a warranty )
8 years ago (01-09-2017)
I've never had a mechanic repair anything on any of my cars until I had a spark plug blow out of the threads on my wife's car, which she uses for work. I'm a DIY guy, but knew better than to try this kind of repair for the first time. I called other shops first after the breakdown, but I'm glad Doug ended up being the guy who could turn around my car in the time I needed. Doug got my car fixed at the price I expected and by the time I needed it. Labor and parts were reasonable - a $70 ignition coil (which the plug took out when it ejected) and 1.5 hours labor to repair the damage with a proper insert, not a helicoil nor just "tapping it out" as other shops had quoted offhand over the phone (Doug would not offer a set solution until he took a look at how bad the damage was, which I appreciated). He recommended some reasonable additional service without pushing it when he called me with a quote after he was able to look at my car (replacing the other 5 spark plugs properly to prevent the same problem from happening and replacing leaky valve cover gaskets, which I'd just been ignoring). I needed to get the car back on the road ASAP for my wife's job and there was no hassle in settling on the minimum repair, which is what he offered initially. When I went to pick up the car, Len, the other tech at the shop, offered some advice when I asked on how to safely remove the other plugs if they felt corroded in the heads if I went to do the job myself. I am living a bit on the cheap but I may just shell out the bucks to have Doug to the plug job when I'm able, I'm very pleased with how his shop handled my problem and will recommend him to anyone else I know.
13 years ago (09-01-2013)
Exceptional service! Extremely integritable! Have been conducting service with NW for years! We have yet to find a more friendly and affordable service! Unlike many of the other repair centers in the area, NW is absolutely amazing in that they are reasonably priced and conduct repairs in both an efficiently and integritable manner. They privide us with a ride to and from our home or office for free, as well. Does'nt get much better than NW! Highly recommended!
11 years ago (07-09-2014)
Service quality is good but very expensive. I should have went with my feelings, example Honda ATF, this shop charge me more per Qt than the Acura dealer --- $160 just for fluids. All the reviews seem good but I walk away with a feeling of being taken and I am right. Here is my problem with this, these alternative shops are to help owners, and to help owners from the inflated cost of dealers, but when the dealer is less money, I question why I use this place.
15 years ago (25-09-2010)
I just had a vehicle inspected here before a purchase. The owners are new and these ones are excellent. He took his time and did a very meticulous job. He was very honest and didn't try to push repairs to make money. If you're in search for a good honest mechanic, definitely give Doug a shot, you won't be disappointed. I wasn't!
16 years ago (13-10-2009)
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