Northwest Community Credit Union

Reviews, get directions and contact details for Northwest Community Credit Union

Address: 1532 NE F St, Grants Pass, OR 97526, USA

Phone: (800) 452-9515

Website

State: Oregon

Zip Code: 97526

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Reviews

I have been with this bank since I was 12 and that's probably the main reason I keep them. Their staff is friendly, but their website/app is CONSTANTLY being update or is down. I've spent the majority of my day trying to log into my account from my phone without any luck and this is a common occurrence. I previously had an IPhone and now I have an android, so I know it isn't my phone. I have also been turned down for loans, even though when I had an auto loan with them previously all of my payments were made on time and more than the minimum amount. I hope they get their stuff together soon or I may switch banks completely to my other establishment that has never given me issues.

 9 years ago (27-10-2017)

After months of attempting to get a bank account, I was finally able to thanks to the awesome management of this location. They don't have a coin machine here, but you can go to the branch next to Costco in Medford and use their machine. Thank you!

 9 years ago (22-09-2017)

Long time customer. Quality, reasonable loans and great customer service!

 9 years ago (05-12-2017)

They are alright with me. Customer service was friendly. They don't have a machine to exchange coins.They'll hand you paper rolls, but they are the cheap and flat coin tubes. It'll take a while to maintain the shape of the tube for all the coins to lay flat. Jesus. Get a machine or better tubes. The only criticism I can offer for this place is no coin machine lol

 9 years ago (13-04-2017)

We are the customer. The institution should treat us as the asset. They have unreasonable rules for everything. They do hard checks on your credit for everything. Even after having one done a month ago. They are dogged on rules. They work for us not the other way around. They should reasses their business practices. The Medford office answers the phone for Grants Pass. Why is that? They're too busy?  We are treated as the little guy.

 9 years ago (29-05-2017)

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Northwest Community Credit Union

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