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Northwest Gymnastics Training Center (NGTC)

  1. City Central
  2. Troutdale Gym

Reviews, get directions and contact details for Northwest Gymnastics Training Center (NGTC)

Northwest Gymnastics Training Center (NGTC)
Address: 150 NE Victory Ave A, Gresham, OR 97030, USA
Phone: (503) 492-4115
State: Oregon
Zip Code: 97030


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Reviews
Love this place!!! Have a kid on a team for over 3 years and wouldn't go anywhere else. Don't let other reviews scare you off. This gym is straight forward about the fees and never charge your card without permission. If you have questions and want to talk with the owners or a coach it's simple email and ask for a meeting. I have done so on several occasions and not had a problem. Treat them as how you want them to treat you it is called being an ADULT.
8 years ago (31-05-2017)
My daughter and I love this place!!! They all are so friendly. The coaches are awesome with the kids and very knowledgeable. The owners are always welcoming. Never had a problem with NGTC and we have been with them for over 1 year.
8 years ago (01-06-2017)
This place doesn't even deserve one star. By far the worse experience I've had with any business. I got hung up on THREE different times by three different people. When I asked to speak to the manager, I was told to hold on and was hung up on. The guy called me a bluntly called me a LIAR! I am so glad I dodged a bullet and didn't take my kids here. I instantly cancelled my Groupon Deal. Please save yourself some time and DO NOT, I REPEAT DO NOT take your kids here. All of the staff were extremely rude.
8 years ago (08-03-2017)
This is a warning to anyone that is thinking of going to this place! I wanted to rate it at zero stars, but couldn't. They debited my credit card without authorization, and then wouldn't refund the money! I was told they could only credit me for the next month (which is illegal without my consent), and was the beginning of the end for me. The trainer would never take my phone calls, or talk to me in person, but instead wanted to ONLY communicate through email. I asked to talk with her when she was in the office, and was told we would need to email her....which was obsurd and extremely unprofessional..she was right there?!?! I made the decision to give the required 30 day notice, due to very poor communication from the owners and trainer. It was done in a very polite manner, and got a disturbing reaction! Eric (owner) told me that we were done at that very moment, and that my daughter could only attend rec for the remainder of the month (which is nowhere in the contract). He immediately pulled my daughter out of the class, and told her to get her stuff, and that I was out front waiting for her!! My daughter realized that she had left something in the back, and went back in to get it. When she returned, she was traumatized and crying! We found out that Eric (owner) had the audacity to tell my child that he didn't like her mom!!!! He actually repeated those words right in front of my fiance. Who in their right mind says something like that to a child...especially an adult!!!! My little girl had absolutely nothing to do with what was transpiring. All I wanted was to discuss gear that may be needed for upcoming events. Instead, my daughter gets kicked out after I politely gave the required notice. The statement made below in regards to police, has been taken completely out of context (for damage control). The owner didn't at any point try to rectify the situation, but instead ignored us. He felt it was okay to tell a little girl he didn't like her mom, without repercussions. Our child was in tears, and he didnt care to correct the large mistake he had made. Of course we got upset (which is fully justified), and wanted talk to him civilly about it, but he wouldnt talk at all. He only acknowledged what he said to her, after we had gone outside, and they had called the police. That's how these people resolve issues, by not acknowledging anything happened?!?! The police officer (no back up)..lol, was very nice. I spoke to her for a while, to give her the big picture as to what was going on. Remember, this is a place that works with KIDS all day long, and that's a scary thought. Please read the other reviews about this place, and you'll see a pattern. Our children deserve to be in an environment that's encouraging, and we found that at another gym!
8 years ago (02-06-2017)
As a member of the gym I am responding to the above. I was present for the entire confrontation and the truth of the matter is that the incident indeed was precipitated by Veronica Padilla who kept raising her voice and interrupting when her answers were trying to answered. She then preceded to leave the gym, leaving her car keys on the counter and returned with her apparent significant other. Upon his arrival he was using foul language and had such aggressive behavior in front of other families and children, that the police where called by myself and they were actually told not to return or the would be considered trespassing and would be arrested. Apparently, in her review she forgot to state that there was never any foul language or aggression shown by the staff, but rather by herself and significant other who were yelling and using foul language.
8 years ago (03-06-2017)
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