NTT Nail Salon

Reviews, get directions and contact details for NTT Nail Salon

Address: 2225 N Alexander Dr, Baytown, TX 77520, USA

Phone: (281) 428-5595

State: Texas

Zip Code: 77520

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Reviews

So last Thursday 5/11 I went to NTT Nails on Alexander and got a full set. Friday 5/12 my nails felt different than normal. Saturday 5/13 I noticed that 8 out of 10 were coming up. Sunday 5/14 the nails on both of my index fingers​ popped off and none of my natural nail was stuck to it at all. NTT Nails is closed on Sunday so I went back first thing on Monday 5/15 and tried to explain to the manager, she cut me off telling me "okay I will check them to make sure you don't bite them" wow okay so I sat and waited. The guy that originally did my nails wasn't there so another lady brought me to the table and I tried to explain to her that most of my nails were coming up. The manager yells across the shop that the nails are only guaranteed for 3 days and then I hit them and that's why they're coming off. I explained to her that three days was the day before, Sunday 5/14(when it happened) and they were closed and I had not hit them. She said she will only replace the 2 that popped off. So I told the lady. No just take them all off and give me my money back. The manager said "we don't give refund" well the lady that was "fixing" the 2 nails said something to her (I'm assuming it was about my nail not even being stuck to the fake one) and the manager changed her tune. She then told me that they were to busy to fix them because others had made appointments. So I asked her if they would get fixed if I made an appointment. She said yes but it would have to be the original person. My 2 nails were replaced, I made my appointment and left. I came back at my scheduled appointment time but the man was sick and in the back, I waited 25 minutes (which I wasn't even mad about) the manager finally told me that she would do them. She ground down the 4 Original Nails near the cuticle but only filled in 2 Nails on each hand. Now not only are the other 2 still coming up but now it looks like I already need a refill on 4 nails because she removed part of them. I didn't get pictures of the two that came off and they kept them. I left with out saying anything else because I gave them the opportunity to fix the problem and they chose not to.

 8 years ago (18-05-2017)

I went to get a pedicure September 27 around 10:00 AM. It was not busy. I was asked to sit and wait. I sat for 20 minutes without service so I got my purse and walked out. I will never spend my money here again. I felt they ignored me. Worst service EVER!

 8 years ago (29-09-2017)

Love this little place.. I always get my nails done here and they always do a great job!

 8 years ago (12-07-2017)

Very friendly staff.  They made sure to ask what i wanted before doing it. I had Nhu for my Aloe Vera pedicure and informed her that I have a scrape on my upper leg and she was cautious of it and did wonderful. I didn't get the ladys name that did my shellac but I have long real nails some of which were chipped and broken, she shaped them up just right! I wish they advertised more of their work and designs in the front but definitely one of the most relaxing pedicures I've had 😊

 9 years ago (08-01-2017)

This place is ALWAYS too busy for my liking. They do a rush job or a poor job on shellac nails. I don't use this place unless I have to.

 8 years ago (04-02-2017)

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