NYC Car Service By Dial 7 Since 1977

Reviews, get directions and contact details for NYC Car Service By Dial 7 Since 1977

Address: 500 West End Ave, New York, NY 10024, USA

Phone: (212) 777-7777

Website

State: New York

Zip Code: 10024

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Reviews

The worst Carservice ever. If you have an account they always drew up phone numbers or they don't exist.  Cars are dirty and I lost all my faith in them.  I am looking for a new Carservice now.  I called the owner and left a message they don't even care to call back.  Badly run business.  I am never using them ever again.

 8 years ago (15-06-2017)

I have been a customer for many years and have lost all faith in 
Dial 7after numerous attempts to keep using them as it for me was path of least resistance.
The customer service is horrible,the dispatchers are inexperienced and if you ask for a supervisor there is nobody to speak to.
They send out these stupid surveys and if they receive a bad comment they write you back and apologize .... Very impersonal...
I recently made the jump to a company who is smaller and personalized where the owner himself welcomed our corporate account.
I strongly suggest that you look at other companies than Dial 7 as every experience with them this year has been nothing but horrible.

      
      
      
 8 years ago (23-04-2017)

The driver was unprofessional and he wanted to drop me(a tourist )off in a middle of nowhere because I had an issue with my credit card. He was talking to me like I was a thief trying to get away with his money. He called the customer service and the assistance told me that my credit card did not go through and if I don't have cash the driver has to drop me where we were, then she hanged up on me. Next, when the driver sees the color of my money, he was trying to explain his bad behavior. It was a really bad experience for me and I won't use this company again because they do not know how to deal with customers at all.

 8 years ago (04-06-2017)

Driver was on time & very nice & accomodating

 8 years ago (19-04-2017)

Absolutely fantastic ! Driver was on time & very nice & accomodating . Car was spotless .

 9 years ago (25-10-2016)

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NYC Car Service By Dial 7 Since 1977

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