O'Reilly Auto Parts

Reviews, get directions and contact details for O'Reilly Auto Parts

Address: 321 N Main St, Euless, TX 76039, USA

Phone: (817) 283-9300

Website

State: Texas

City: Euless

Zip Code: 76039

Opening Hours

Monday: 7:30 AM – 9:00 PM
Tuesday: 7:30 AM – 9:00 PM
Wednesday: 7:30 AM – 9:00 PM
Thursday: 7:30 AM – 9:00 PM
Friday: 7:30 AM – 9:00 PM
Saturday: 7:30 AM – 9:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews

I'm blown away by the excellent customer service I received from Brian today. An indicator light on my dash for rear light failure had come on, but when I had someone check the lights they didn't see any out. Puzzled, I came in here after work today asking if any of their diagnostic equipment could detect a bad filament or something else that would trip the sensor. The employee at the desk said no, and I was about to go on my way when Brian flagged me down in the parking lot. He said he'd watched me back out just double check my lights, and it turned out that I had two brake lights out! As I parked and went inside Brian immediately found the right product, and after I bought it he was so kind as to install it! I even troubled him to check my other lights too, and sure enough he spotted a running light out. Back in we go, where he'd already pulled the right product as I was coming in to pay, and he installed that, too! He even checked my front lights to be sure they were working before I left. 

Whoever is monitoring these reviews, please pass this on to Brian's boss. There are plenty of auto parts retailers out there, but this is truly the kind of above-and-beyond service that inspires loyalty; I hope Brian is recognized and rewarded for his outstanding work. You can bet I'll be back to this location for all my auto part needs in the future!

 7 years ago (15-03-2018)

I was looking for engine under cover rivets for a mid-2000s Civic. Unfortunately, they weren't stocked. The guy at the desk said that they don't sell them anymore because it's too old and stopped carrying them.

Other than that, the store is nice and has all other auto parts stuff. The employees seem knowledgable and friendly.

 7 years ago (31-03-2018)

I've been coming to this location for about a little over a year now. Last year in Dec 2017 I purchased a battery for my Nissan Sentra and now the battery is bad. With me not having my receipt I would have hoped they could pull my info up in the system, however, nothing. So now it looks as if I didn't even purchase the battery when the Asst. Store Manager Brian confirmed it indeed is there battery, however, there is no trace of me even purchasing it. Complete terrible customer service. Whatever they input in their system be sure to double check, bc it may not be there, which may result in you having to pay full price for something you should have warranty on.

 7 years ago (09-04-2018)

Great guys wirk there and are very helpful. I love this store :)

 7 years ago (20-04-2018)

My experience at O’Reilly today on Euless-Main was great.  The customer representative/ parts specialists was very helpful and went to great lengths to help me.   I appreciate his kindness!  Thanks O’Reilly for such a wonderful employee.

 7 years ago (29-12-2017)

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O'Reilly Auto Parts

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