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Reviews, get directions and contact details for Office Depot

Office Depot

Story

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. Office Depot at 2414 Pass Road is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com.

Address: 2414 Pass Rd, Biloxi, MS 39531, USA
Phone: (228) 388-0100
State: Mississippi
City: Biloxi
Zip Code: 39531


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews
Jeremy was terrific, helping us get what we needed. He went above and beyond. I appreciate the great service.
7 years ago (25-05-2018)
This store does not have adequate inventory control. I placed an order for a computer for 1-hour pick up, and got an email saying it was ready. When I arrived, they informed me they were out of stock. I offered to purchase the display model, and they agreed, but told me I would need to cancel the first order. I followed their instructions. I was told the cancelled charge would "fall off" my pending bank transactions, and instead, I was charged twice for the orders. Multiple attempts to call corporate have failed, mainly because I can't understand what they say or they don't understand my explanation. After two days of runaround, I went to the store and was told by the manager that he would take care of the situation and call me back by the end of business day. Wouldn't you figure that didn't happen, and in fact, I now have a third charge (not posted, but pending) for the same amount of money, basically clearning out my bank account. Someone in their online ordering division is definately doing some fraudulent work, and I now have a cleaned out bank account after trying to purchase a $447 computer. Never again. Every single thing the managers, customer services reps, and outsourced-foreign call center folks have lied, not documented my phone calls, etc. The call center people basically called me a "scammer" similar to those IRS scam folks, which makes me wonder. Be careful when ordering from this store. They are not transparent and it looks like I've out of rent money because of an "error" that no one seems to know how to fix.
7 years ago (03-03-2018)
I bought a chair here and it had to be shipped to me which is kind of annoying because I bought a chair in person instead of online so I wouldn't have to have it shipped but whatever I liked the chair. The receipt for my order only had my street name and not my house number. So of course UPS did a address correction but address corrected it to who knows where. I go in the store because it is obviously there fault they didn't put the whole address in. They tell me it is UPSs fault they can't do anything I have to waste my time playing phone tag with UPS and be without a desk chair for a probably at least another week or two.
7 years ago (06-03-2018)
Took back ink cartridges that lasted less than twenty 8x10 inch documents before they ran out. Was told that she, the asst. manager, had no idea if I was telling the truth per the number of documents I'd printed. I told her I'd done thousands of dollars worth of business over the the past decade with Office Depot (and I have) and I would not come in and lie over $71 worth of ink cartridges. "We have a two week return policy on IT devices" she went on to say. Well...I now have a "Do Business at Best Buy" policy. I'm a local business and have always tried to trade with local businesses. The times, they are a changing.
8 years ago (02-08-2017)
I had the pleasure of meeting Danelle. I found her to be extremely professional and friendly. She knew her products! I also liked seeing how she interacted with her co-workers; nice!!!! She is truly an asset to Office Depot.
8 years ago (17-07-2017)
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