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Reviews, get directions and contact details for Ohio Pools & Spas

Ohio Pools & Spas

About

Family owned since 1957, Ohio Pools and Spas has been providing families with quality recreation products and consistent customer service. We carry HotSpring Spas, Finnleo Saunas, Above Ground Pools, Patio Furniture, and much, much, more!

Story

25313 Lorain Rd., North Olmsted
5826 Mayfield Rd., Mayfield Heights
6815 Whipple Ave. NW, North Canton

Address: 6815 Whipple Ave NW, North Canton, OH 44720, USA
Phone: (330) 494-7755
moc.sloopoiho@lasuro
State: Ohio
City: North Canton
Zip Code: 44720


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Be very careful planning in advance for your pool. I made several arrangements tolo later find that my install date was moved more than a month later without knowing. A courtesy call would have helped. I would HIGHLY recommend not working with this store. Taking responsibility for their actions and not putting the blame on me would have gone a long way.
7 years ago (16-03-2018)
I was referred by a neighbor who bought an Infrared Sauna. Even though the company was an hour away, it was totally worth the trip. Robert waited on us, showed us many options on sauna's. We decided on a single person sauna. Week later Scott came out to do a pre inspection to ensure that the installation went smoothly. Following week, he came back with Amanda, they had unit installed and running in less then an hour. He then spent 20 minutes reviewing the operation which was super simple. I can highly recommend this company. It's unusual in this day and age to deal with the company that exceeds your expectations.
7 years ago (11-01-2018)
A couple months ago we made our second hot tub purchase from Ohio Pools & Spas. We wouldn't deal with anyone else. Price was great, service from the staff was top notch and can't say enough about the gang that delivered and set up our latest hot tub. Very knowledgeable and courteous company.
7 years ago (27-02-2018)
A couple of months ago we purchased a Jetsetter spa from Ohio Pools and Spas. This is the third spa we've had (though the first in Ohio) and, though it is smaller it is by far the best. From the moment I walked into the show room I was treated in a professional manner by a sales staff that was attentive and knowledgeable without being pushy. I knew what I wanted and they listened and found a product to fit our limited space. The people I've interacted with on the phone or who came to our house were also respectful and courteous. The best measure of any organization is how they handle things that go wrong. Two errors that occurred during the ordering and installation were corrected in a timely manner and with no cost or trouble to us. This most recent repair was taken care of by Scott on a bitter cold day when he had to work with bare hands to find and repair a tiny leak. He explained exactly what the issue was and how it was corrected. I feel confidant that this issue has been fully resolved and that any further problems will be taken care of just as efficiently. I highly recommend this company, the professionals they employ and the products they sell.
7 years ago (05-01-2018)
I dropped off my hot tub and had them replace the computer board. When they called and said the repair was complete, I went in and told them to make some additional updates to the spa, one of which was to replace a 2x4 that was deteriorating underneath. About a month later, I called for an update and was told they had a catastrophic failure and my tub was destroyed. They had the tub up in the air and failed to drain it, even though they were going to replace the wood. They came in Monday morning and water was everywhere. Frustrated after several months, I posted this review and was called by Amanda who had been unaware of the problem. She indicated a willingness to resolve the problem. The problem has been resolved to my satisfaction.
7 years ago (27-02-2018)
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