Ohio Savings Bank

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Address: 22255 Center Ridge Rd, Cleveland, OH 44116, USA

Phone: (440) 333-9370

Website

State: Ohio

City: Cleveland

Zip Code: 44116

related searches: What is wrong with NYCB, Community Bank online Banking Login, New York Community Bank customer service, New York Community Bank Login, NYCB Mobile Login, Bank of america, New York Community Bank subsidiaries, New York Community Bank locations

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Reviews

Great customer service and personal care. Treated very well.

 10 years ago (24-02-2017)

Amazing customer care on every visit. Ashley is awesome. 

 10 years ago (02-12-2016)

Avoid this untrustworthy bank.

I was a former Amtrust customer since around 2007.  After Amtrust got merged into NYCB, they changed the terms of my savings account to add a minimum balance.  Before I noticed, they had charged me over $300 in service charges -- almost the whole balance of my account!

An awful customer service experience followed.  Their representatives had no autonomy to do anything, and basically refused to help in any way.  Instead, I was repeatedly told that all interaction had to be done through "secure messages" on their web site.  These messages would go unanswered for weeks.  And instead of an apology and a quick fix, they quibbled over the amount and ultimately only some of the fees.

In short: they took my money and totally stonewalled me instead of trying to help at all.  I'll never do business with them again and suggest you do the same!

 11 years ago (18-08-2015)

Worthless customer service. Online banking even worse.

 11 years ago (26-10-2015)

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Reviews, get directions and contact details for Ohio Savings Bank

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