Oklahoma City Vision Source

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About

Welcome to our office!

Story

Our office provides comprehensive eye exams, diagnosis and treatment of eye diseases, fitting of contact lenses, as well as a fully stocked optical shop with the latest trends in eye fashion. With our friendly staff and thorough optometrist we provide the best eye exams.

Address: 3011 NW 63rd St, Oklahoma City, OK 73116, USA

Phone: (405) 840-2800

Website

moc.oohay@maxeeyeruoy

State: Oklahoma

City: Oklahoma City

Zip Code: 73116

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 7:00 – 11:00 AM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Love Dr. Phillips!!! Great friendly staff and was up to date on latest technology! Super helpful! Definitely would recommend!!!!

 8 years ago (02-11-2017)

I am new to Oklahoma City and needed my annual eye exam.  I Googled optometrists and chose Oklahoma Vision Source because of location and generally good reviews.

The eye exam and ordering new glasses and frames went well.  After that it went down hill quickly.  About 8 days after ordering my glasses I received a call to tell me that my glasses had come in but they were sent back to the lab because there were errors on the lenses.  It was annoying, but mistakes happen.  I explained that I would be leaving town for a business trip at the end of the week and would be gone for 2 weeks.  I was told that it should not be a problem getting my glasses before my trip.  The new glasses did not arrive for 10 days long after I had left town. I get another call and I am once again told my lenses had to be sent back to lab due to errors.  My prescription is not a complicated one or difficult to make.  After another week I get another call to tell me my glasses are ready to be picked up.  By this time I have returned and left again on another trip.  Another week later I'm back and go in to get my glasses, I'm asked my name by one of the technicians and she goes to the back presumably to get my glasses.  After about 10 minutes she comes back and asks for my old glasses so they can put in the new lenses.  I tell her I purchased new frames also.  She returned to the back and after about 15 minutes comes back to tell me my new frames were left at the lab and they don't have them.  If I can wait 30 minutes they will get the frames.  An hour and a half later the supervisor comes out and hands me my glasses and says let me get you something to read.  I put the glasses on and read the card and tell him they are good.  He made no offer to check or adjust the fit until I told him they were too loose.  They were about ready to send me away again when I ask for the case that should accompany the new frames.  They never apologized or offered any thing to make up for the inconvenience they caused me and tried to excuse the problems because they were just so busy.

I will not be back nor would I recommend them to anyone.

 8 years ago (24-02-2017)

I am been going to Dr. Forrester for over 10 years and as he has expanded the service has declined.  My most recent experience was yesterday taking my daughter. My appointment was at 11:30 -- arrived at 11:20. We were called back at 11:50 and doctor FINALLY came in at 12:25!  I went on my lunch hour for a reason. WHO has 2 hours to go to the doctor. It is worse than a Physicians office??? With a response of "I will look into that".

This is the third time (visit). The first was my own appointment and again the same response "hmmmm, I will look into that".  My most recent visit in January, I had to wait so long I received a "courtesy credit".  I don't want credit, I want my time respected.

Additionally, they have been "working" on their wifi. Yep, in 2017 and NO wifi for over 2 years.  This would help to eliminate the frustration while you spend your day there. With the amount of customer's you are seeing, can you not take some of our money and improve your infrastructure? Even McDonald's has wifi......come on!

As they have gotten bigger in their practice, they are more about how many patients can they cram into a day, with little respect for other's time.

Now, I will say the gentleman in the optical area was great with my daughter. Initially, she didn't find anything. He came over and asked what we were looking for and was an instrumental help and took his time with helping us with price, explanation of benefits etc....

Then there is Tresa in the contact lens area who has always been amazing over the years. Kind and very helpful and just a lovely person.

Again, after 10 plus years and several of the same experiences of long waits I am going to seek other options. Who in their right mind can spend 2 hours at an eye doctor.  I bet they wouldn't if they were the customer.

 8 years ago (11-07-2017)

Highly recommend this facility, they have all the latest technology and explain everything every step of the way.  Excellent Experience!!

 8 years ago (05-05-2017)

The staff wasn't the nicest when I asked if there was a problem with my glasses if I could return them it was basically No. They were not helpful in fitting my glasses and of course the frame I purchased was to small. So I have a pair off glasses I cannot wear. I will not ever go back to this location nor will I recommend them to anyone.

 8 years ago (07-02-2017)

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