Old Town Bicycle

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Address: 420 Capitol Way S, Olympia, WA 98501, USA

Phone: (360) 943-7661

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State: Washington

Zip Code: 98501

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Reviews

Screw this place. All I needed was my chain put back on after it popped off somehow riding downtown and I don't constantly carry a 15mm wrench around, buuuuut no, the response I get is "We don't lend out tools and we expect people to pay $15 just to put a chain back on." Didn't even see a 15mm wrench for sale even. It's a small wonder why there were no other customers in your shop with service like that.🖕
The next shop I went to put it back on for free without question, suggested a good portable wrench/multi-tool and was exponentially more helpful.

 8 years ago (19-09-2016)

In person, these guys provide good customer service. Calling can be hit or miss, but it's a busy shop. If you're sensitive to good service, recommend visiting in person. They do good work.

 8 years ago (01-08-2016)

We purchased both our kids bike's here this year. Good service and selection. Much better than going to a big box store.

 8 years ago (10-09-2016)

Got a flat on the way in to work - had to carry the bike 2 miles into downtown only to find they weren't open for another 30 minutes! Lucky for me, a nice employee let me in early and took care of everything before I had to leave work that day. 

Never tried to upsell me, just did the work asked and at a very very affordable rate. I ended up referring a friend who was having trouble getting smaller work done on his bike at other shops.

 9 years ago (23-04-2016)

Very helpful & knowledgeable. Like the personal sizing & all the assistance. Bringing in my grandkids for bikes. I know more expensive than Toys r Us but well worth it for a myriad of reasons. Actually worth it for SO many reasons

 9 years ago (23-06-2016)

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