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Performance Bicycle

  1. South Tacoma
  2. Washington Bicycle Store

Reviews, get directions and contact details for Performance Bicycle

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Shop your local Tacoma, WA Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

Address: 2220 S 37th St, Tacoma, WA 98409, USA
Phone: (253) 475-1202
State: Washington
Zip Code: 98409


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Reviews
Walked in there and started looking around for the helmets, seen their selection was terrible. They must've had only 6 different styles, none of which were full face. So I try to get the guy's attention at the counter but he kept talking to this nice looking lady who just bought a bike, and from what I got out of the conversation he was trying to hit on her. He didn't want to break the conversation even when it was obvious she did. Finally after a few minutes of standing there hoping he would acknowledge my presence (it's just us 3 in the store), I interrupted and asked where their full face helmets were. He replied with "We don't have any in store. You can order those on our website." Then he went back to telling this lady about his accomplishments. I seriously don't understand how people act like that. Here I am trying to support a small business, and I'm faced with some rude ***hole that won't give me the time of day. All over an item any self respecting bike shop should carry. A full face helmet. Come on.
8 years ago (28-01-2017)
These guys do great work and give solid advice, I will continue to return here.
8 years ago (16-03-2017)
It is dangerous to trust this company. The good thing about them is their happy attitude about customer service, but I don't go there for happy customer service, so I am giving this 1 star. The reason I say they are dangerous to trust: The first time I left my bike there to be repaired, my handlebars came loose during my next ride, and were useless. My front breaks were loose. The gears no longer shifted properly. A bolt that holds the back-wheel cage came out. My break levers were loose and the bolts stripped. This is the first reason I say they are dangerous to trust. There is one more reason. I bought tires that were advertised to be especially strong gripping in wet weather. The first time I used them in the rain, my bike was as if it was on an ice skating rink. Unfortunately I was in traffic and almost got hit by a car. Then the back wheel slid out and I fell over in front of a car, and the person had to hit the breaks.
8 years ago (07-10-2016)
This guys have lots of experience and I got few bikes from them, they also built bikes for me in the past , friendly and helpful staff!!
8 years ago (02-01-2017)
I've been to performance bike twice; I own a gas powered mountain bike that needed a new rear tire; it took about 20 minutes & I was out & riding. Today I took my electric fat bike in because the front tire was in need of adjustment; Jeff the store manager worked his magic & I couldn't be happier. Both times incredible service. Thanks guys you ROCK !!!
9 years ago (15-02-2016)
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