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Reviews, get directions and contact details for Olde Towne Jewelers

About

Olde Towne Jewelers & Watch Repair has been buying and selling estate jewelry and fine watches since 1993! Come visit us in our two convenient locations!

Story

Olde Towne Jewelers and Watch Repair has been buying and selling estate jewelry and fine watches since 1993! For the last decade, we have been the largest watch service center North of the Golden Gate bridge, repairing antique, vintage, and modern watches for our retail customers as well as performing tradework for many of the jewelry stores in Sonoma County. Located in Santa Rosa, California, we are the County's authority on estate jewelry and watches. Feel free to contact us if you have an item to sell or repair. All of our world-class restorations come with a one year warranty. We are available by phone at 707-577-8813 from 10AM-5:30PM PST.

Address: 125 4th St, Santa Rosa, CA 95401, USA
Phone: (707) 577-8813
moc.srelewejenwotedlo@ofni
State: California
Zip Code: 95401


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Reviews
Amazing service. Owner even sized the ring last minute to accommodate me. Can't say enough good things about them.
8 years ago (25-12-2017)
I would give zero stars if i could. Everytime I've gone into this place to get some sort of idea of what my items are worth, they look at it for literally 20 seconds, hand it back to me, and inform me that I'd be better off going somewhere else. They have not once offered any practical information. Even when i tell them that I'd simply like to know what they would offer, they refuse to give me a straight answer. It's happened 3 times. The last time i went in i had just broken up with my girlfriend of 10 years, and i had some pretty expensive jewelry with a lot of unwanted memories attached to it. One of the rings was a 1/2ct diamond 14k white gold engagement ring that i paid over $600 for. The lady behind the counter said the quality of the diamond was very poor and "its only 14k gold". I was not aware that 14k gold was worthless now. She said they literally have boxes of poor quality diamonds and thus have no desire to even make an offer for mine. I reminded her several times that all i wanted to know was what their offer WOULD BE, and she would not give me a number. Every time I've been in there it always feels an awful lot like I'm being discriminated against. I don't know if it's because I'm a male trying to sell female jewelry, or how i dress or how young i am, or what. But i encourage everybody i know to NOT give this place their business. I took my stuff to a coin shop and they gave me an offer on my "very poor quality diamond" within 2 minutes.
8 years ago (24-06-2017)
This place is wonderful. Very friendly and caring and fair. I am going back for the third time this weekend and I have heard nothing but positive things by word of mouth from other friends and family who have been here!!!
8 years ago (14-07-2017)
Reasonable pricing ... especially if you need a repair
8 years ago (15-12-2017)
The best customer service. Super smooth, and honest transaction. They carry quality diamonds and jewelery. Rose and Eric are the best!
8 years ago (01-07-2017)
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