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Reviews, get directions and contact details for Omaha Steaks

Omaha Steaks

About

Premium steaks and gourmet food, delivered. Omaha Steaks is a fifth-generation family-owned company dedicated to bringing you the absolute best.

Story

We are Omaha Steaks, a fifth-generation, family-owned company with a passion for providing the finest in premium beef and gourmet foods for our family of customers.

Our company originated in 1917, when father and son, J.J. and B.A. Simon, immigrants from Riga, Latvia, founded The Table Supply Meat Company, a small custom butcher shop in Omaha, Nebraska. The original company sold tender, premium beef to discerning restaurants, hotels and grocers.

B.A.’s son, Lester Simon, joined the company in 1929 and is credited with introducing the great taste of Omaha Steaks to the nation, when he persuaded Union Pacific Railroad to begin serving them in the dining cars of their luxury transcontinental trains in the 1940’s.

Train passengers who enjoyed Omaha Steaks in Union Pacific’s dining cars asked the question, “how do we get these steaks at home?” prompting our company to launch its first mail order ventures – magazine ads and direct mail flyers -- in 1952.

Innovations in the late 1950’s and early 1960’s including direct parcel shipping, polystyrene shipping coolers and vacuum packaging helped catapult the business to the next level. The first Omaha Steaks catalogs rolled off the press in 1963, accompanied by an expanded product line that included seafood, pork, poultry, side dishes, appetizers and desserts.

In 1966, our company built a new plant facility and changed the company name to Omaha Steaks. During the 1970’s, we opened a call center for easy telephone ordering and later made mail order history by introducing a toll-free service line to better assist customers. Retail stores were added to the marketing mix in 1976. Today, the company has more than 80 store locations in 28 states.

Among the first companies nationwide to arrive online, Omaha Steaks started offering steaks for sale on CompuServe beginning in 1990 and we started our own website www.OmahaSteaks.com in 1995.

Fifth-generation family members Bruce and Todd Simon now provide the leadership of Omaha Steaks, where our philosophy that “the customer is at the top of the organizational chart” never changes.

We are extremely proud of our proven brand and reputation for quality and service. We’ve experienced tremendous growth since we opened almost 100 years ago, but our commitment to serving customers remains at the heart of everything we do.

Impressum

OS SalesCo, Inc.

Address: 21645-A Center Ridge Road, Rocky River, OH 44116, USA
Phone: (440) 356-5655
State: OH
City: Rocky River
Zip Code: 44116


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
I have purchased gifts of OS for my in-laws and Dad and stepmom for the past several years. I always purchase online and have never had any issues with delivery or quality of food. I have even started purchasing food from them for my own family.
8 years ago (16-12-2017)
I came here with my parents after a movie a little while ago. We were looking for some easy dinners and we were interested in the new slow cooker meals. The woman working was absolutely no help. She responded to our questions with shrugs and was staring at us the whole time. The experience was very unnerving. We ended up not buying anything and most like will not be back.
8 years ago (05-06-2017)
Placed two orders one a Christmas gift on 12/17, was promised that I was going to get on 12/24; and package never arrived. Called customer service and was told that on 11/18 OS sent me email stating delivery date as 12/28. Never got email or phone messages. Had to buy last minute gift and spend more money on Christmas dinner. OS will not refund damages.
9 years ago (26-12-2016)
I had bought a gift package off Groupon for the holidays and had to pick up at the Rocky River store. Living I'm on the east side, I had to go on a certain day where I had time, and I am glad I did. The holiday rush had me in line for 45 minutes, because everybody was getting gift packages. Never been to an Omaha store before, but it was very nice inside. You could tell the staff were flustered, it was very busy and non-stop for them. I asked the older man who had helped me if they were always this busy and he told me only around the holidays. He was very helpful and the price I paid on Groupon was well worth the package I received. I will try to go back after the holidays when it is less busy.
9 years ago (25-12-2016)
Thought you might like to know. Tonight we had two Bacon-Wrapped Filet Mignons prepared on the grill as instructed. We were very disappointed because right through the middle of both there was gristle that we couldn't eat. We very often used Omaha has gifts and it worries me that they might not be up to par.
9 years ago (03-05-2016)
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