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Reviews, get directions and contact details for Once Upon A Child

About

Once Upon A Child buys and sells gently used kids’ stuff. We pay on the spot for clothing, shoes, toys, and baby gear.

Story

At Once Upon A Child we offer parents a fun and convenient way to buy and sell gently used kids’ stuff, making saving money on children's clothes, shoes, toys, baby gear and more a reality every day. We focus on quality, safety, and value – the same things you feel important for your own families.

Address: 552 IL-59, Naperville, IL 60540, USA
Phone: (630) 416-9344
moc.oohay@59osrapr
State: Illinois
Zip Code: 60540


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Recently went in to sell my daughters swing that she no longer uses, and only used for a short period of time. I purchased, brand new, when she was two days old. She used it for a month before she decided she no longer liked the swing. The appraiser looked at everything thoroughly, and even asked if I had wanted the batteries back. When they came back with their offer, I was shocked. They said they’d sell it for $25, but offered me $12.50, saying they’d split the cost with me. Um, what? I had every intention of bringing her bassinet and selling it to them as well, but have decided I can get more money selling it on my own. I won’t be returning to sell any more items to them, but I do love their fairly priced clothing so I will return to shop. I just wouldn’t waste any more time trying to sell any items to them when I don’t think they price them fairly.
8 years ago (05-12-2017)
I’ve gone to this location seasonally to stock up on clothes for my 3 year old. They have a great selection and I think most of everything is priced fairly! I shop at thrift stores as well and the quality of the clothing is far superior to goodwill etc and the pricing is near the same. Sales people have always been nice when I’ve gone. I tried to sell clothes there once but they only wanted a couple things and I didn’t mind, because I know they get so much stuff and can only take the best of the best. I’ve never bought toys or equipment there, only clothes. I will continue buying them here!
8 years ago (28-10-2017)
Talk about a bad attitude and a rude manager. Honor your return policy and quit playing games. My wife paid with a debit card 6 days ago. I brought the items back based on your return policy with the reciept, then you want to make up some bs rule that the money have to be returned to the same exact debit card? How rediculous is that? They still ended up giving me my money back cash but only after giving me a hard time and the run around. When a customer is not happy don't go rolling your eyes miss Manager. Ignorant!
8 years ago (12-08-2017)
Went to take some stuff to sell had a whole basket full of good condition clothes they call us back n tell us they only want 4 things out of the whole basket n are only willing to give us 4$ knowing damn well they are gonna sell each of those items for way more then they are giving for them frankly a waste of time and not even worth it. Just wanted all my stuff back went to pick it up they wanted to give store credit because they already took our stuff n put tags on them but like I said before wasn't even worth it. Wasted my time n gas for 4$!? No thank you. First of all all these females who work there are all rude then went to pick up my stuff n they had the nerve to call the cops like I did something wrong ??!! I'm going to make sure I tell everyone I know not to bother wasting there time at this store. Bunch of racist females n the clothes they do buy aren't even worth the money they want for them. I hope you guys get shut down. Ripping people off then getting mad when they don't allow u to.
8 years ago (22-03-2017)
staff needs to be more respectful to their customers.
8 years ago (03-09-2017)
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