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Reviews, get directions and contact details for OneMain Financial

Address: 1650 El Camino Real, San Bruno, CA 94066, USA
Phone: (650) 875-7433
State: California
Zip Code: 94066


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Reviews
I'll start with the good. Its easy applying online and the first application said I was approved for a consolidated bill loan!! which I got excited about because I thought finally I can get help on getting rid of the 1 thing that's bad on my credit report. The rep called quickly and was Kind of pushy when it came to getting the rest of my information to go ahead and finish the process. Throughout the conversation The rep kept saying that I was approved not "pre-approved" or pending approval, So in my head I still thought it was good. Then it got to the point of putting in my documents such as billing proof , pay stubs, ID, etc... Then I get a quick call saying " You did not get the loan, Your pay stub didnt 'Panned out' " no further comments that was that and she hanged up. Well If my pay check "Panned"out then I wouldn't need a loan to pay off things to better my situation. So the bad rating is the making people feel like that are going to receive the help they need and giving mediocre customer service while being supposedly "approved" then just shutting down all together when there is a bump in the road (not helpful)
8 years ago (08-06-2017)
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