Open Road Honda

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About

The Dakota's Honda Motorcycle and ATV dealer. Open Road Honda shares your passion for powersports and is dedicated to providing the highest level of customer service.

Story

The Dakota's Honda Motorcycle and ATV dealer. Open Road Honda shares your passion for powersports and is dedicated to providing the highest level of customer service.

Address: 4120 Memorial Hwy, Mandan, ND 58554, USA

Phone: (701) 663-4023

Website

moc.adnoh-daornepo@anad

State: North Dakota

Zip Code: 58554

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Have bought atvs from here. Everyone seems super friendly, down to earth, and they do work with you on making deals etc. Of course Honda basicly sells itself. They do however seem to have some miscommunication between employees. I have not had experience with their service department yet.

 7 years ago (22-09-2017)

Shawn in service department went above and beyond today 5 star service!

 7 years ago (16-12-2017)

Honda vtx 1300 needed a tune up.  They got the carb cleaned up and jetted, (after 8 days when they told me 3, neat trick to get you in the door).    Got her back, thought all was well.  Nope, ran terrible, backfires, on/off throttle woes, surging etc.  Took it back in, they put it on the dyno and told me they couldn't get it to act up.  I'm calling b.s.  it runs terrible as soon as you start it up, hot or cold.  The tech was extremely dismissive and basically told me I don't know what I'm talking about.  Gave me stories about single pin cranks not idling well etc.  Thing is, I've owned this bike for 14 years, I know how it feels, sounds and shakes when its running right, or running poorly.  Not to mention it smells horribly of gas and gets 90 miles or less per tank.   So here we are after 2 visits and being told I'm nuts, with a bike that runs terribly.  Glad i paid almost 300 bucks for them to fix it. Extremely frustrating.  Never again will I come to open road for anything.  Its one thing to have trouble with a machine, but to dismiss me as if I don't know what I'm talking about?  Shame on the service department.  Absolute f#*×ing joke.

years ago (14-08-2017)

I Had my bike worked at another shop. Some of the work was in question took it over to Shawn in service he had Casey his master tech fix up the other shops mistakes. I don't own a Honda but I will be taking both my motorcycles back to Shawn and his guys. A+++ service work.

 7 years ago (16-12-2017)

The only reason they got 1 star is because I couldn't give them zero. I took in my 99 CBR 600 in for some wiring work. This ended up having to pay $200 for them to tighten up a few connections, owell if it was fixed but it wasn't. When I got the bike back I found that they did a break stand with it and burnt the tire down to the threads. There was rubber sticking to the rear fender, it is very obvious what happened. So the next day they got a call and the manager denied everything, he wouldn't even say he was sorry, very much not impressed with customer service. After that I took it for a little ride to see if it at least worked. I drove 25 
miles and had to have someone pick me up because it completely died. I got the bike back in far worse shape than when I took it in. They ended up charging me too break my bike worse and deny everything.  You can't trust them and they won't stand behind their work, don't take your Hondas here.

 8 years ago (10-07-2017)

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