Oregon Wood Floor Co LLC

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Address: 4265 Claxter Ct NE, Salem, OR 97301, USA

Phone: (503) 390-4960

State: Oregon

Zip Code: 97301

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Reviews

We engaged Jerry many years ago to repair a maple floor we found under our carpet.  His work was excellent and he & his firm got our highest accolades for attitude, performance, cost, and more.  We referred anyone who asked us about wood flooring contractors to Oregon Wood Floors.

A couple of years ago, we called on him to do another job and he told us he was trying to close his business and referred us to his son Tim.  We called Tim (On Point Wood Floors, I believe) and Tim was clearly his father's son - excellent work, a great attitude, good price, timely, and everything else positive we could say.

Last year, we called Tim to do another job and he completely disappointed us.  After our initial contact and a couple of e-mails, he turned unresponsive and didn't seem interested in our job; wouldn't return phone calls or e-mails.  As a last resort, we called Jerry again, not to do the work, but to find out what the problem was with his son.  Jerry was, once more, the epitome of a businessman - caring, concerned, interested and willing to take on the job if his son couldn't/wouldn't.  That lasted about 3 weeks.  Then, no communication whatever.  No returned phone calls or e-mails, failed to supply an estimate, a total lack of interest in our business.  And that's what he and his son will get from us a lack of our business.  We will NEVER refer anyone to OWF or Jerry or OPWF or Tim ever again.  And yet, we are saddened by their failure.

 10 years ago (18-02-2017)

I was referred to Oregon Wood Floors by a contractor who spoke highly of the company.  I had a small, somewhat complicated job and was upfront about that.  Doug Francisco, from Oregon Wood Floors, came to my house to review the job and provide a quote.  Doug was knowledgeable and friendly and said he would get back to in a a few days.  Unfortunately I never heard back from him, even after I left him two polite messages requesting a call back.  If they didn't want the job, a simple returned phone call was all I would have expected.

 11 years ago (18-03-2016)

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Oregon Wood Floor Co LLC

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