Pacific Coast Manor

Reviews, get directions and contact details for Pacific Coast Manor

About

"We are Covenant Care California, LLC. We are not related to Covenant Retirement Communities."

Story

With a tradition of excellence, Covenant Care offers Skilled Nursing and Rehabilitation Centers and Residential Care/Assisted Living Centers that offer short term and long term care as well as many of the finest specialty services and programs.

Partnered with physicians and nurses at the top of their professions, we deliver the highest quality care. Our dedication to help patients back to their highest level of independence makes us a preferred choice in healthcare and rehabilitation.

At Covenant Care, we know you have a choice when selecting a short term or long term care center.

We are committed to our residents, patients, employees and family members. We are proud of our dedicated staff and their commitment to provide customer service to a new level of comfort and security.

Address: 1935 Wharf Rd, Capitola, CA 95010, USA

Phone: (831) 476-0770

Website

State: California

City: Capitola

Zip Code: 95010

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: Pacific Coast Manor visiting hours, Pacific Manor rehab, Pacific Coast Care home, Santa Cruz Post Acute, Pacific Coast Post Acute, Pacific Hills Manor, Covenant Care, Covenant Care Lodi

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Reviews

My mother was placed their recovering from a stroke and they wouldn't let her speak to family on the phone visiting her was impossible for me because of where I live and her nurse hung up on several family members. Also my mother claimed they treated an African American woman horrible.

 10 years ago (25-09-2016)

I have been involved with friends and clients who have needed rehab, hospice and long term care; Pacific Coast it THE BEST in this area.  PERIOD. It has policies that benefit the patient rather than Corporate owners.  The food is good and the staff are all caring people.  If you have a choice, this is your best one.

 11 years ago (09-07-2015)

I was recently a post-op patient at Pacific Coast Manor for almost two weeks and I cannot say enough about the quality of care.  The staff is compassionate, well-chosen and always there to help.  Everyone from Admissions, to Discharge, to Dietary, to Physical Therapy, is on the ball.  There was never a moment when my needs were not met with a smile.  I highly recommend this facility.  The nurses and aides are beyond reproach and it was a delight to get to know them....

 13 years ago (04-07-2014)

I took the time to research the extended care facility where I would be spending a minimum of a week. I was truly impressed walking in Pacific Coast Manor. The first you see is a PT area busy and focused. I was given a wonderful tour by the head of the PT department.
I saw it was clean saw the awards received many years ago and frankly this appeared to be excellent.So this was where I chose to stay. I was transported there from Stanford Hospital one week after a lumbar infusion. 
NOW I WAS A PATIENT AT PCIFIC COAST MANOR.
What was not shared or obvious on my original tour is yes you know you share a double room, however, it was not revealed you share a toilet with 4 patience. Rarely was the toilet empty or cleaned.
The facility was understaffed. A pushed button for assistance took 20 minutes for an LVN to respond, Once I was yelled at by a nurse who frantically came in to personally inform me I needed to wait until 5 other patients were taken care of. I was shocked I was not a demanding patient. I was there because I had needs to be in a facility that is paid a huge fee by my insurance..now ask about the honest and present patient to staff ratio. How sterile is the area are you seated ? I was going to take my first shower after a lumbar infusion..my incision was so low it was dangerously close to other areas. If not for the love, concern, of my daughter I would not have been kept clean enough.
My story starts from contacting an infection from a hospital. One year later I am in this facility with a new spine. I must protect and honor the skilled surgery I received to be able to walk and live a move decently in my future.. 
My opinion is based on my personal experience. The facility is run very departmentalized. It depends what level you work at and once you complain you are labeled. On more than one instance a nurse would comment to me they thought I would be different.
The food is unbelievably bad. My family brought me the food I ate. Many of the real workers did their best. They worked hard took care of the patients the best they could. Shame on many of the so called nurses not answering a button after 20 minutes is litigious. Pacific Coast Manor is under staffed and does not treat the needy patients particularly in the middle of the night adequately. UNFORTUNATELY, THIS IS THE BEST THE AREA AND INDUSTRY HAS TO OFFER. 

      
      
      
 13 years ago (01-05-2014)

What a wonderful place! My ex is there right now, re-habing from a visit to the hospital, and weakness from breast cancer.  The staff is awesome, care about her, and have gotten to know her.  Best part is her dog can come and visit her, right in her room. It has been an amazing blessing for both of them!  Thank you, Pacific Coast Manor.

 12 years ago (07-02-2015)

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