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Palmer's Automotive Repair

  1. Idaho
  2. Twin Falls Car Repair

Reviews, get directions and contact details for Palmer's Automotive Repair

Palmer's Automotive Repair

About

Palmer’s Automotive Repair in Twin Falls ID since 1971. Automotive services and repairs on engines, brakes, auto maintenance, electrical, diagnostics.

Story

Our passion is fixing vehicles right the first time. Our auto repair facility is equipped for oil change services, dealership-style maintenance like 30/60/90 thousand mile services, engine repair, transmission service, brake repair, clutch repair, battery replacement, charging and starting system repair. Our ASE certified technicians and mechanics have the skills required to insure your satisfaction is guaranteed.

Address: 1811 Addison Ave E, Twin Falls, ID 83301, USA
Phone: (208) 735-8810
ten.eciffotsewq@eracotuaremlap
State: Idaho
Zip Code: 83301


Update Info
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Reviews
Customer service was not professional at all! I live five hours away and initially took my car in to have the AC checked because of a recommendation from someone. The front desk woman was rude, short and not helpful. The second I drove off the property my AC did not work any better than when I had arrived, even though I was charged and told the problem was fixed. Since I had a long five hour drive home, I could not bring the vehicle back immediately and once I returned to Twin I promptly brought it back in and explained this issue. After assessing the vehicle a second time they discovered something that was missed during the first "full service AC diagnosis". I was told the problem was fixed but was charged almost the same amount as the first visit!! The part cost $11 dollars, and yet they charged me 9X that for labor when I was already charged that initially when nothing was fixed. When I addressed the issue, the front desk woman and the mechanic were rude, brash and did not handle the issue in a professional manner. I was not at fault that the problem was missed and not fixed during the first visit, yet I had to pay for both visits. I would not recommend this business based solely on the manners and professionalism of the staff!
8 years ago (08-08-2017)
During our RV road trip our car had a breakdown in Oregon and our next stop was Twin Falls Idaho, I called Neil the owner and explained our situation. Neil said that they could fix it for us, we towed the vehicle to his shop and dropped it off Wednesday afternoon. They diagnosed the issue on Thursday and it needed a whole new computer brain and new coils and spark plugs. They were able to order the parts and get them the next day, and had our car ready by the end of Friday! For someone traveling through town Neil took great care to get our car done, we are very thankful for the wonderful professional service! I highly recommend Palmer's they are honest, professional Christians and fair with their pricing. 5 stars!!!
8 years ago (11-06-2017)
When I first moved to Idaho I needed some work done on my car and found Palmers Auto online. They are very professional and honest. I won't take my cars anywhere else to have work done now.
7 years ago (09-09-2017)
This place is a joke they are absuoltely rude and don't aim to please customers. My mom Called to ask about her truck they first said they didn't have it, then they finally figured it out and said there is nothing wrong with it and they could pick it up. Once she asked if she could speak to someone who could explain what they found the lady on the phone got mad and hung up on her. My mom then called back and talked to someone else and asked to talk to a mechanic and in doing so he explained and she then asked more questions as the mechanic yelled at her and my uncle tried to explain it better on what we needed done and doing so the mechanic got upset and yelled if he thinks he can fix the problem have him come her and do so. This place is the worst place to take your car to. Never ever will we return business here they are lucky there isn't a no star option they didn't even deserve 1 star ⭐️
7 years ago (21-08-2017)
Kept having front end trouble. Neil researched and found 2 small lock nuts that were missing. Instead of the $350 quote for repair elsewhere it was an $80 fix. He's been fair and insightful every time!
8 years ago (16-06-2017)
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