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Reviews, get directions and contact details for Panera Bread

Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be."
Address: 1440 Hendricks Ave , Jacksonville 32207, FL, US
Phone: (904) 396-4833
State: FL
City: Jacksonville
Zip Code: 32207


Opening Hours

Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-21:00


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Reviews
I don’t know why it’s so hard to LISTEN. First off, I asked if they had turkey sausage. The lady said no, then said “we’ll idk it could be. I don’t eat sausage” I wanted a SAUSAGE egg and cheese on ciabatta bread. I got a BACON egg and cheese on the “long bread” as the lady called it. I asked the guy with the pride shirt on if the bag on the counter was mine, he asked what did I order, and I told him. He was looking at the receipt. What the receipt said, idk. So maybe the lady who was bagging things just didn’t pay attention, and bagged the wrong thing. Pay. Attention. It’s not rocket since to listen to people, and read. I obviously ate it, because I had to get to work.
The Madagascar Vanilla Latte was fantastic!! I even went back for another one. Had the over easy egg and bacon brioche. Yummy! The place was extraordinarily clean and pleasant. The help was great . We had passed that very morning on a more highly rated bakery around the corner because the inside was dirty and worn. This Panera made our day!! Thank you, guys!
Ordered a salad with extra dressing. They drop a plastic cup of dressing ON the salad that already has dressing on it instead of on the side. Blaring music that was told can't be turned down or off because "the app is broken". Over cooled interior. Another instance of a good restaurant which used to be a favorite that's poorly managed at the corporate level. Won't bother going again.
I go to this Panera in my neighborhood in San Marco. I love this Panera. I travel with my husband to other locations in the city and other cities and states. Im always happy to return to my Panera. Shannon is a manager/supervisor at the one in San Marco. She runs the staff as a tight ship but so pleasant to the workers. She makes time for customers and listens. I can tell when she is there cause it is so orderly. She is AWESOME! She really really cares about this Panera and wants it to be the BEST it can be! The people she has hired are also great in customer service! That is another goal of hers "customer service" And it shows. She just has that natural way to run this store and it is by far my favorite Panera! I just need to acknowledge Shannon cause she is such a hard worker making a difference in a company that probably has no idea what she does to make their restaurant so great! A shout out to some of the awesome workers: Ramon, Vern, Mimi, Jerrod, Cameron, Union and last but not least Trevor! These guys are outstanding! And those not mentioned, I just dont know their names!
Went for soufflé, but out at 10am. So ordered bagel cream cheese & fat free milk. She said they only have what is in case right there. Tried to explain they have to pour it out of carton or carafe. Duh! So told her I’d have a coke. Ask did they have Coca Cola? She said yes. Then told her I would just get it to go. Ordered a pecan braid and cranberry muffin. She leaves and comes back & totaling order & she has a Diet Pepsi in her hand. I said I ordered a Coke, not a Pepsi, and not diet. Did not have. So told refund the drink. Manager came up to help. What a mess. Incorrect order, sloppy service, rude. I have gone to that Panera for 6 years. Something is bad wrong there. Won’t go back. I waiting on order & ask where it is. She you have to go to side. All they had to do was toast muffin. It still wasn’t toast. Told them to just give it to me so I coul go. Told them won’t be coming back. I’m walking away & manager tells other employees he refunded my money. So what that doesn’t mean I’m a guest & treat me rude and don’t apologize. What a mess. Checking my bag & had 2 muffins, 1 was pumpkin. Said I did not order pumpkin muffin, I don’t like pumpkin. She said I thought you said pumpkin.
When did panera get so costly? We had soup and sandwich... and it was $16 a person. Over all, service was okay. Not many gluten free options... if any. Guess it's just not for me.Food: 3/5
Quaint location in San Marco. Very clean. Have dined in dozens of locations across many states. One of the best managed I've experienced. Parking: Can get a little busy at lunch time. Wheelchair accessibility: No curb into building. Handicap parking conveniently located.
I have get Broccoli cheddar soup for my daughter from here.. She loves this lol no one does it betterFood: 5/5
Very accommodating helped us get brunch early as we were down there for d surgery. Clean and nice on inside.
This place is a joke. Not sure what they train their employees to do. But this morning we waited 20 minutes for the bacon egg wrap. That’s supposed to have BACON duh egg, tomatoes and emerald greens in it. I opened it at home after a ridiculous wait time and it had egg slapped onto a couple of tomatoes with ZERO BACON or GREENS. How do you forgot the ingredient that is in the name of the product ?! Waited on hold to speak to a manager and no one got back to me. Had to drop the call after 22 minutes of waiting on the line. Called again, got disconnected. Called a third time and currently waiting another 7 minutes and doubt that I will actually be connected. Their service is pathetic.
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