Reviews, get directions and contact details for Panera Bread
"From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi , or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Montclair is here with warmth and welcome. Panera Bread. Food as it should be."
I'm a student on the campus this Panera location is nestled within. My complaints with the restaurant in general are few and far in between; the staff work as quickly as they can given the sheer volume and frequency of orders they receive, and to my knowledge they've never gotten my order wrong. My main issue -- and the reason I docked two stars from this review -- is the fact that this location's integration with the Panera app is completely broken. Oftentimes at this location, I pay with my student card because I have money allocated to be used for food on campus as per my meal plan. Panera has included a feature to pay with student cards within their app already -- but this location has not integrated it properly. When trying to pay with a student card on the app, you are met with a white screen on which nothing appears no matter how long you wait. This means that if you are a student and don't want to pay out of pocket on every visit, you are forced to come to the physical location before you can even order. This, and the subsequent inability to order ahead unless paying out of pocket, is a massive inconvenience for hundreds of students ESPECIALLY given the wait times. Because I can't order ahead while I'm still in class, I am forced to make my way to the location itself to order, and I often end up missing my train or bus. Frankly, this issue is ridiculous and likely can be easily fixed. It's silly that I even have to write this review as I am far from the first student to express contempt for this issue. Hopefully someone at MSU or the management of this location see this review and sort the problem out accordingly.
Got my order wrong. Didn't have lids to fit the cups they were giving out. More attention to detail is necessary.
Order in advance go to pick up 30mins later and still end up waiting 15 more. Unless you have an extra hr to wait, go somewhere else.
They started off good now they are falling off!!! they need to hire more staff or just close the whole store this is the second time I was late for class after ordering my food 35min in advance
You can always get a good meal in the cafe, the mushroom soup and grilled chicken sandwich is my favorite dish.
The food was delicious and the service was friendly. It can be somewhat expensive especially for the portions that you receive however it was enjoyable
Service so slow I thought I was in a molasses bubble down south. Average 20+ minute wait from estimate at best for your order even if ordered ahead online.
Horrible wait time. Must be managed better or closed.
First time was great. Second time the avocado was rock hard. Be careful with that. The wait is insane around 4pm
OMG the new grilled chicken sandwich is AMAZING. Flat bread pizza was delicious.
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