Papa John's Pizza

Reviews, get directions and contact details for Papa John's Pizza

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Add your favorite toppings to your choice of crust: hand-tossed original, pan, or thin. Order online or by phone. Papa John’s. Better Ingredients. Better Pizza.

Address: 208 TX-114, Roanoke, TX 76262, USA

Phone: (682) 831-1004

Website

State: Texas

Zip Code: 76262

Opening Hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 11:00 PM
Friday: 9:30 AM – 12:00 AM
Saturday: 9:30 AM – 12:00 AM
Sunday: 9:30 AM – 11:00 PM

Update Info

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Reviews

I ordered 2 pizzas last night at 9:32pm. The pizza wasn't delivered until 11:11pm but confirmation email said it would be here between 10:01 and 10:11. I have never ordered a pizza and it take 1.5 hours. I even called the store number twice and no one answered the phone. I always order pizza from here but I'll order from a different chain especially if it takes y'all an hour and a half to deliver pizza.. I had to settle for something else. It would've been nice if the store could've answered the phone or called to say it would take longer than expected. Poor service on your part!!!

 7 years ago (20-09-2017)

I love getting their text message with HALF off deals. Papa John's has been dinner a many nights in our house. Always good pizza.

 7 years ago (30-08-2017)

Pizza!  Fresh, hot and delicious.  The delivery driver, Amanda was courteous and professionally dressed.

 7 years ago (30-11-2017)

This is by far the worst customer service I’ve ever had. Every time I order it is late and cold. When I call the manager is horribly rude and completely unwilling to help. DO NOT USE THIS LOCATION.

 7 years ago (28-12-2017)

Multiple horrible experiences at this papa johns. Keep waiting 6 months or so before I order from them again and they always disappoint. 

This last time was the final straw. They had the wrong pizzas when they finally delivered it (15-20 mins late...), so we immediately called the store about it. 

The manager said they already realized their mistake and the correct pizza was just sent out for delivery. Fast Forward an hour... still no pizza. Call them up and they give me the run around saying "should be there any minute". Call back 15 mins later and was given the same response.

Took them almost 2 hours total to deliver it finally. Same delivery driver who originally attempted to deliver our first order...  so the manager flat out lied to us about a pizza being on the way when we first called.  If I would have known the truth, at least i could have cut my losses and grabbed food somewhere else. 

They gave us one free pizza to make up for it. Hardly sounds worth it for a family movie night that was ruined. Won't be ordering from here again. I don't know who this lying manager is, but it's amazing he still has a job with all the complaints he must get. 

AVOID THIS PLACE!!!  
*end rant*

 7 years ago (29-06-2017)

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