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Reviews, get directions and contact details for Papa Johns Pizza

Papa Johns Pizza
"For Papa Johns Pizza in Miami, FL, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at 305 254-7272 for delivery or stop by S Dixie Hwy for carryout to order your favorite, pizza, breadsticks, or wings today!"
Address: 12509 S Dixie Hwy , Miami 33156, FL, US
Phone: (305) 254-7272
State: FL
City: Miami
Zip Code: 33156


Opening Hours

Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-01:00
Saturday: 10:00-01:00
Sunday: 10:00-23:00


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Reviews
After ordering from papa Johns and being a loyal customer I made an order today And I specifically said I had $100 bill. The lady in the front tells me no problem will take change when the delivery man get here he tells me he has no change after waiting 45 minutes for my pizza to arrive. Unbelievable. I asked to speak to the manager I believe he said, ferd is his name it was like talking to the wall with the manager now I see why everyone keeps putting bad reviews from this place
They made our pizza incorrect and the manager Fred pretty much called us a liar that he saw the pizza himself and was correct. Never seen someone so rude. I have been ordering from there over 6 years with no issue s.. Also instead of helping, he hangs up on us and continues to hang up if we call.
I started going to this PapaJohns since last year, it was really good at first. no complaints until probably like 4 months ago, like at least 3 times I've gotten some really weird tasting pizza. The pizza was hot but I think undercooked and old dough because the crust wasnt smooth it was like teared up, you can tell if you saw it but I ate it. I usually order 1 Large or XL Extra sauce Extra Cheese pepperoni or Half Pepperoni pizza. I think Im done ordering here sadly, I just dont like that pizza and paying about $20 isnt worth it. Update: 2 Years Later I unfortunately forgot I had left the previous review with the 3 star. I bought an XL Pepperoni w/Extra Sauce/Extra Cheese/ an extra Garlic sauce and I didn’t get anything of that right, except the size. Pizza was cold and barely cut. I was a bit luckier this time since I used the last of my Papa Dough for a discount and spent about $13 + $5 Tip instead of probably around $28. My brother who had picked up the pizza said that he saw whoever cut the pizza checked the order but still gave it out anyways even though the sticker on the box says what it’s supposed to be. I ate half of the pizza and I just threw away the rest. If you are reading this, please save yourself the money from ordering here.
Look at their ratings. It's a gamble. Last experience was a repeat. Showed up, only one item was ready. 20 minutes later, second item not there...so now one COLD item? I politely requested the manager and she refused to come out saying I could cancel my order. What an incompetent coward. They are loaded with workers so this wasn't even that. Someone screwed up the order but manager who's been there forever it just a bad manager with zero people skills. Come out, make it right, something. Walked out with no food. Guess I'm the fool to think anything differently. Never again!
As previous comments mentioned, this location is really worth 0 stars. On more than one occasion, the pizza is NOT cut. How much effort does it really take to ensure there are slices to pull apart. Also, they never have plates. This time when I asked for plates I was given the response "We aren't a dinner place. We don't have tables or chairs." This was a go to spot because it was close to a park we go to for youth baseball. I will be taking my money elsewhere. Poor attitude and poor service is all you'll get at this Papa Johns.
If i could put NO STARS, that be the correct choice. They have 8 people working the kitchen -- they had me wait for a pre order from UberEATS 50 minutes! For 2 pizzas ‍ Said that the system was down and they weren't expecting take out order to other customers yet they have mentioned that they are able to see, process the orders. So they are purposely not making orders until the customer shows up to the merchant. Terrible customer service and sarcasm is very much unnecessary by their behavior. They should all be fired. Terrible service. Thank God I've never ordered here. Now I won't ever will.
Poor service over 45 minutes waiting on a pizza. The app told me it was ready but honestly it was not. The staff seemed not to care
The night team at this Papa Johns is the gold standard for pizza industry. They are the heroes we need but don’t deserve. Thank you Manager Janette and team!
Zero stars should be an option. Don’t order from this location. It’s the worse Papa John’s I’ve ever had. Barely any cheese and chewy not well done like requested
Pizza is always great. Never had bad pizza from this location. Papa John’s beats the chains for a good late night pizza. It’s not over seasoned and hits the spot. Dominos pizza is extremely salty and tries to be different.
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