Park View Cemetery & Funeral Home

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Address: 3661 French Camp Rd, Manteca, CA 95336, USA

Phone: (209) 982-1611

Website

State: California

City: Manteca

Zip Code: 95336

Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I recently attended a funeral there and I had produced a photo montage for the family as a favor.  I took the finished DVD there a few days prior to the funeral and tested it in there equipment.  After just a few minutes of it playing both I and the person operating the equipment thought it was fine and didn't bother to watch it all the way through.  BIG mistake.  On the day of the service they put in the DVD and about one minute into it it froze up, and then started playing and then froze up again.  It did this several times completely ruining the entire effect of the video.  Also, the TV that they used was set incorrectly and was cutting off some of the pictures. So the entire video was a disaster.  So if you plan on showing a video there, make sure you watch it ALL the way through days before the service.

 9 years ago (09-01-2018)

Sometimes you think things are just going great, that you are receiving prompt and caring attention, and then it quickly goes south.  We were assisted by Karynn Johnson in the matter of my son's disposition.  I can only say good things about her professionalism, and prompt attention.  All paperwork (we returned the required documents by overnight delivery) was processed quickly, and my son's remains delivered to his father in WV in a timely fashion.  It was such a godsend to be able to take care of everything via email, phone, and mail as in UPS.  I was notified on Sep. 19th that the death certificates were in the mail.  Great!  The last little bit of business could be resolved and I could then concentrate on my grief. By Sep. 25th, they had not been delivered, and when I called inquiring about them, I was told they were mailed via regular USPS, but that there had been insufficient postage and were returned to have that corrrected.  The good news, I was told, is that they would be here this week!  It is now Friday afternoon, Sep 29th, and they are still out there somewhere.  I am beyond upset.  As important and sensitive as these certificates are, I expected them to be sent via overnight or 2-3 day delivery, with means of tracking.   Management needs to assess how this all transpired and see that it doesn't happen to anyone else.  They receive 3 stars only because of Karynn's efforts, and the convenience of long distance.  Two are deducted for the way the death certificates were handled.

Update:   In talking with the manager of the funeral home yesterday, Oct 2nd, I was informed that it is their standard operating procedure to mail what they themselves have called "perhaps the single most important document" (no "perhaps" about it) by regular USPS mail.  The staff may or may not tell you that, so be sure to ask how you will be receiving the death certificates. Had we been informed, I would have gladly paid for overnight delivery.  Poor customer service is not against the law, but perhaps it should be.  We lost two weeks, and had added frustration and anguish, before the documents (which were back at the funeral home a second time) were sent by overnight express, and are now, finally, in our possession.

 9 years ago (15-10-2017)

Absolute best and did a great job..

 11 years ago (27-06-2015)

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Park View Cemetery & Funeral Home

Reviews, get directions and contact details for Park View Cemetery & Funeral Home

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