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Reviews, get directions and contact details for Parkhill Jewelry

About

IF YOU CAN DREAM IT, WE CAN MAKE IT!

Story

We carry a full line of fine jewelry in Diamonds, colored stones, platinum, gold and silver. We specialize in custom-made designs, and can help you make your dream jewelry real! We are known for our service and warranties. Parkhill Jewelry- The Downtown Sensation!

Address: 5 W Main St, Ephrata, PA 17522, USA
Phone: (717) 733-8800
moc.yrlewejllihkrap@3llihkrap
State: Pennsylvania
Zip Code: 17522


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Amazing selection. Best customer service!
8 years ago (08-12-2017)
Parkhill Jewelry has the most incredible staff, a wonderful selection of vintage and modern pieces and great prices. I've had several rings serviced and have utilized their layaway program and each time I go in the store, I feel like I'm hanging out with friends. Bernie {the owner} and his staff truly want their customers to walk out beyond satisfied and happy with their purchase and the service they received. Their personal touch is awesome and I can't recommend Parkhill highly enough!
9 years ago (29-11-2016)
I love park hill, now that I moved back it's the only place I will go for jewelry
8 years ago (02-08-2017)
My husband and I have purchased many pieces from Parkhill over the years and have always been extremely pleased with the quality and service. The staff is very helpful and has always treated us well, whether we are making a big purchase or a little purchase. Parkhill is our go to jeweler for anything we need ever repairs! Thank you for your wonderful customer service and unique and custom choices!
9 years ago (11-01-2017)
Been dealing with Park Hill for 20 +years and always very happy with service and products. Last year, Stopped in to have a ring...that I purchased at Park Hill, repaired. They were having an event that day, and I put 3 items on hold. We ended up going on vacation a couple of days later for 2 weeks. Ring repair was taking way too long. ..well over a month, close to two maybe. We had some family issues which prevented us from stopping in at park hill. We finally stopped in pick up repair and to show my wife the 3 items I had on hold. I left $1000 deposit and took the repaired ring, and ordered the 3 pieces that my wife eventually decided upon, including sizing her ring. At the show, I fell in love with a white Diamond and Chocolate diamond ring. My son, passed away, and the very last thing on our minds for months was the park hill jewelry. In March /April, we stop in with the money. They had the ring, but did not have the other 2 pieces, with no explanation. I gave them another $1100 and took the ring, and once again told the other 2 pieces would be ordered. We finally called this week to inquire about the order and was told they were never ordered, and that I need to speak with BERNIE. ....who in 4 trips to the store over this order, is never there. I left a phone message to call me. He called 2-3 days later suggesting I needed to contact him to discuss my debt. Not understanding my debt, I called....he explained to me very unprofessionally and rude that i owe him a balance of $1100. They accused me if stealing the ring and never paying for it. I loudy replied back that he was wrong, I had paid 1100 in cash, and that perhaps his worker had taken the money. He yells that he keeps great records and I never made a payment. I told him I had a memory like an elephant and had a receipt. I yells back...how is your F+%!ing memory, and I hung up. When we got home, and after my wife being very upset over this accusation, she found all the paperwork work related to this purchase. Of course we had two receipts, one for 1100 and one for 1000. Thieves we are not. My wife called, spoke to Bernie and asked for fax number. We faxed over the receipt of our missing payment. ....the one that got lost with their wonderful record system...which is 20 years old BTW. Its been 4 days now....no call from Bernie with an apology. I will never ever buy anything from there, and will make sure I tell every person I know of my experience. Shame on them. All it took was a phone call and all would be forgotten. BTW Bernie....the ring we got was the right ring...wrong stones. We ordered ordered white. And chocholatw diamonds not white and champagne. Will be returning the ring for full refund, as it is not what we ordered.
8 years ago (11-06-2017)
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