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Parsons Buick of Plainville

  1. Connecticut
  2. Plainville Store

Reviews, get directions and contact details for Parsons Buick of Plainville

Address: 151 East St, Plainville, CT 06062, USA
Phone: (860) 479-2813
State: Connecticut
Zip Code: 06062


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Reviews
I have purchased cars, and used Service, from Parsons Buick for many years. They continue to demonstrate caring and professionalism far beyond any other organizations I've ever dealt with. Again, very pleasant experience.
9 years ago (19-09-2017)
I was extremely dissatisfied with their service. My car was brought here to be fixed for minor damages, it took them a week to get my car into the shop and then a whole month to fix. I kept getting told I would have my car by the end of the week, week after week. At one point, they did not know where my car was when my boyfriend tried calling. Said he wanted to talk to the mechanic, the mechanic didn't have my vehicle and said it was in the body shop, was transferred to the body shop and my car was not there and told him it was with the mechanic and gave him the run around. They told me they would call me to update me on certain days and I ended up having to call them. They said they would have my car all cleaned up which they did wash it and vacuum but when I got in it things were still dirty, they could of at least wiped down the inside. I wouldn't have complained about something as simple as that if so many things didn't go wrong with my experience and service here. Before picking up my car, I was informed I would have to pay out of pocket for a tire not involved in the damage because of the wear and tear on it even though I just bought this car in March and they put brand new tires on my vehicle. My passenger side mirror was knocked off in the accident but was not reported which I understand them not fixing but if they put on a tire that wasn't involved in the accident and charge me out of pocket, why not replace the mirror as well? When I picked up my car I noticed when I returned home there were 2 dents in my trunk that were not there prior to my car going there. I would not recommend service being done here.
9 years ago (08-06-2017)
Parson's is one of those rare car dealers you just want to do business with
9 years ago (20-09-2017)
Great people to deal with; they never charge you for things you don't need; and fine workmanship.
9 years ago (19-07-2017)
I've been using Parsons Buick since I purchased my regal from them in 2011. The service staff are very helpful and friendly. I would highly recommend Parsons to anyone looking to have their vehicle serviced. I will be going back to Parsons to purchase my next vehicle!
9 years ago (23-04-2017)
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