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Reviews, get directions and contact details for Party City

Address: 14802 Baltimore Ave, Laurel, MD 20707, USA
Phone: (301) 490-1192
State: Maryland
Zip Code: 20707


Opening Hours

Monday: 9:30 AM – 8:30 PM
Tuesday: 9:30 AM – 8:30 PM
Wednesday: 9:30 AM – 8:30 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 8:30 AM – 8:30 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Customer service is completely terrible. I called in regards to a party game I ordered yesterday and got an email that it was ready to be picked up. My husband tried to go do that and was told to that they didn't do online orders there and it would be sent to our home. I called today and was put on hold for almost half an hour I could hear the employees giggling and having conversations on the other end of the phone before the line was disconnected. I will have to go completely out of my way to come here again to try to pick up my item. Absolutely not coming to this store again.
7 years ago (28-12-2017)
Terrible! I waited for more than ten minutes in front of the balloons counter while three employees were just talking. After I’ve made a comment to the ppl standing behind me in line about them ignoring us, one of they guys asked me if I was picking up balloons. I told him that I wanted to order a bouquet and he said I needed to go to the register first. Not only they saw me checking balloons and choosing the colors, they completely ignore me while I was there. I went to the register and left all the empty balloons and left. Next time I get helium and do it myself. They lost my business since I own a dealership near the store and I was planing to get balloons on weekly basis...
8 years ago (25-11-2017)
This place has everything you need for a party. I bought Halloween costume here. They had tons of Halloween costumes and accessories. The parking is right out front so it is easy to get in and out.
8 years ago (22-11-2017)
Party City did not have much to choose from. Also everything was SO UNORGANIZED. I couldnt even find anything!!!🙀😾 In addition, there were offensive options. Almost everything in there was NOT optional for religions that DONT celebrate a ghoulish halloween 🎃. I really just wanted a fun NONHAUNTED costume!😖😣😤 Would not come again...
8 years ago (07-11-2017)
It was a ok visit, it was hard to find a sales associates. The cashier wasn't that pleasant. The positive about this visit is, I was able to purchase all of the items I went to that location for.
8 years ago (26-08-2017)
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