Pattons Fine Jewelry

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About

"Louisiana Jewelers Since 1944" we have specialized in diamonds and engagement rings in particular.

Story

Normal Hours

* 10:00 AM to 6:00 PM Monday - Friday
* 10:00 AM to 5:00 PM Saturday

Hours are extended during holidays to make your shopping easier

Payment Plans Available

* Interest Free Financing Available
* All major credit cards accepted
* 5 or 10 month interest free layaway
* Revolving charge accounts

Mission

Patton's was established by O'Dell Patton and his wife Opal in 1944. Now in our 3rd generation, Patton's has remained a family owned and operated business built on the promise of providing high quality jewelry and service to our clients.

Products

Our specialty is diamonds and engagement rings in particular. Choose from our extensive collection or let us custom make the ring of your dreams. Andrea Candela, Citizen Watches, Tissot Swiss watches, Colore' by SG, Camelot Bridal, are a few of the brand names we carry.

Address: A, 4470, 11740, Coursey Blvd, Baton Rouge, LA 70816, USA

Phone: (225) 292-7482

Website

moc.yrlewejsnottap@ofni

State: Louisiana

City: Baton Rouge

Zip Code: 70816

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

The selection and the staff at Patton's Fine Jewelry are the best in Baton Rouge! Whether you are just stopping in to have your jewelry cleaned or are buying some new jewelry, you will be treated with respect and courtesy. The staff really take their time to get to know your likes and dislikes and work with you to find the piece(s) of jewelry that suits you (or your recipient) best. I highly recommend Patton's, especially for your engagement ring--I love my customized ring from Patton's!

 7 years ago (09-01-2018)

Pattons is where we go for all of our jewelry needs. The staff is always so welcoming and helpful, and the selection is unbeatable. Pattons provides jewelry that is the best quality. The owner, Mr. Kevin, could not be more helpful or friendly. Pattons will always be where we go for all of our fine jewelry purchases. Best jeweler in Baton Rouge!

 7 years ago (04-10-2017)

I remember walking into this store and no one saying a word to me. After waiting for 10-15 minutes, I realized maybe my skin color was too dark to get service. I have never experienced anything like this before. I then went to Hannon and had a great experience.

 7 years ago (04-10-2017)

I went to Patton's to make an engagement ring wish-list for my boyfriend to help him choose the perfect ring for me, and the staff at Patton's were so kind and knowledgeable! Mrs. Cheryl was very patient with me and was a huge help with picking out my dream ring. The staff was not pushy with me at all, and they were very quick to respond to emails with questions I thought of after leaving the store. I plan to go here in the future for all of my jewelry needs!

 8 years ago (12-08-2017)

I brought my platinum yellow sapphire ring in to be repaired when the stone was knocked out. The ring was insured through State Farm. Patton's was no longer a State Farm approved business as they were a few years ago, however they told me I could go to them if I chose. So I did. I was initially given a quote of $250 by Cheryl to repair the ring. After I mentioned it was an insurance repair, the quote was changed to $400 "because I forgot the resetting fee". As I was leaving, Cheryl mentioned something about the "gold prongs". I stopped and reminded her it was a platinum ring and a yellow sapphire, that I had appraised at their own store. She said "ok". After I got home, I realized the receipt they gave me stated "White Gold ring with loose yellow stone". I then remembered Toneisha, another person who had been present, mentioning rhodium, which is used to make yellow gold appear white. Worried, I called the store back. Cheryl was no longer at the store, so I spoke with Dwayne, to let him know of the receipt stating white gold, Toneisha's comment about rhodium, and to confirm they understood the ring was unstamped platinum and needed to be repaired as such. Dwayne put me on hold and came back to tell me they tested the metal as white gold. I told him that I had paid a hefty $80 for a thorough written appraisal from their own store, which described the ring as "electronically tested, unstamped platinum". I had been paying to have this ring insured based on the written appraisal. Since they were contradicting themselves, I requested a refund for the $80 appraisal. I had been insuring the ring the entire time based on their appraisal which they now claimed was incorrect. I stated I wanted my ring and stone back to have repaired elsewhere, as I no longer held any trust in Patton's. As I went to reach for the ring, he very aggressively snatched my own ring away from my hand and stated through gritted teeth, "DON'T TOUCH". I got my phone out to call my husband, and to ask him to call the police and to come down to the store. The man asked for my credit card. I assumed he was refunding my appraisal fee per my request, so I gave it to him. I still don't know what he did with my credit card. I told him I was filing a complaint with the Better Business Bureau, and writing online reviews so other customers would be aware of my experience. He threatened to sue me for slander if I did so. After I left, I realized he still had my appraisal paperwork. I knocked on the door again to retrieve it. I then asked for my credit card refund receipt, and he stated "You're not getting a refund." I was shocked. I still don't know what he did with my credit card if he wasn't refunding me. I immediately called State Farm and told them the complete detail of this incident. They took down all the information at length and were very thankful. I am taking it to a different jeweler for repair, and now I guess I have to pay for a new appraisal since the one Patton's themselves gave me a year ago is incorrect according to their own admission today.  Horrible experience.

 8 years ago (22-07-2017)

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