Pavé Jewelers

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Address: 3033 Wilson Boulevard, 7th Floor, Arlington, VA 22201, USA

Phone: (855) 696-7283

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State: Virginia

Zip Code: 22201

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Reviews

I worked with Vishal at Pave Jewelers on an engagement ring for my now-fiance. I cannot recommend this store highly enough.  The process was seamless, easy, competitively priced.  Vishal walked a complete newbie through the ring process, diamonds, what everything means and what to look for.  

I ultimately met with him three times, and never once did I feel pressured by a salesperson - this was a one-man operation who had a very high standard of work.  

I spent about 6 months visiting jewelers and surveying the landscape, visited a dozen jewelers - I landed at Pave based on its location, initially. 
 But I ultimately felt the most confident in both the jeweler and the product at Pave.  For a purchase that carries considerable stress, Vishal could not have been better to work with.

The ring, too, is fantastic.  I had the utmost confidence in the product being delivered after all of the diligence Vishal gave me.  Very impressed on all fronts and could not give a higher rating to the services available with Pave.

 8 years ago (23-08-2017)

Such amazing service! Vishal is so great to work with. He is incredibly knowledgeable. He remembers his costumers and asks about our lives. Even though we moved out of the area, my husband and I will continue to go to Pave for all of our jewelry needs. 

 8 years ago (13-04-2017)

This review is long overdue. Yes, Vishal is amazing and a "diamond in the rough" (pun intended) in respect to many of the other "5 star" ring dealers that I've met with during this process. 

To help others understand my perspective, I want to first explain my goals / approach to ring buying, and how I decided on Vishal. Before going to any ring dealers, I Yelp searched for local places that had both the highest ratings and highest number of reviews (~= most credibility). Then, I went to about 5-6 places total after some online education. After going to the "best" rated places in the DC metro area, I started to notice a selling pattern that made me uncomfortable and out of control of the whole process. For example: Several places would only show a few stones (3-4) at a time, blur the differences between GIA and EGL certification in price differences. At each place, I asked for a quote for a similar diamond/ring combination so I would have a "standard" to compare general pricing across places. I found that prices would range as much as over $1500 between places for no apparent reason (same GIA diamond, same metal, ring size, etc...). 

I finally met Vishal at Pave Jewelers after previously visiting about 5-6 other places in the DC metro area. Pave Jewelers works by appointment only and is a small, one-on-one concierge service experience that is different than any other place I've been to.

As a person, Vishal is very patient, kind, a great listener, and builds trust immediately (my inner physician has high standards). For example: when he knew my price range and preferences, he scheduled a second visit where he brought around 10 stones (none of which he owned) for me to compare--more than any other place I've visited. He also patiently showed me the GIA certification images to compare the details of the qualities (inclusions, color, etc...) of each one and showed me his dealer prices to show that he isn't profiting off the stones to the degree most other larger companies were. He also patiently helped me design a ring which combined everything I wanted (which my inner engineer and graphic designer makes hard to please). Also, to my surprise, he was very affordable, as I presented the same design idea to two places I previously visited and I thought had potential, but their quotes were still much higher and their customer experience paled in comparison to visiting Pave Jewelers. 

In terms of educating customers, when I shared what little background I read online, he not only confirmed what I read, but also expanded my learning by helping me understand how a lot of the larger companies work. For someone who likes to over-research every purchase, I appreciated it so much. He was very transparent with the entire process, and this is something I didn't truly appreciate until after going to several other "5-star" ring dealers in the area before visiting his business.

A few things that still stand out in my mind: During my first visit, after answering all my questions and educating me beyond what I already read online, he wasn't in any rush for me to make a decision or commit to him, but only expressed that he hoped that the visit was helpful in my overall search, regardless if I end up with him or someone else. Even to this day, after my most recent visit to alter my wedding band, he still never fails to go above and beyond by offering to ship it to me for free in case it comes in after I move out of town.

If you are someone who enjoys researching big purchases and has the patience and drive to educate themselves before making this investment, I would recommend a similar approach to mine--but only go to 1-2 places before going to Vishal for perspective. If you are someone who has less time to commit to this process, just go directly to him. Regardless what your situation is, if you are looking for a ring, I wanted to extend my highest recommendation to Vishal at Pave Jewelers. You will not be disappointed!

 8 years ago (03-06-2017)

Highly recommend this business. Recently bought a diamond ring from Pave. The entire experience was one of high professionalism.  All information is shared with honest transparency. Will not hesitate to do business there again.

 8 years ago (31-01-2017)

Vishal does a phenomenal job and delivers an amazing product.  He genuinely knows what he's talking about and takes steps to ensure you're getting the best product he can produce.  I went in to get an engagement ring custom made with a short turnaround time (2-3 weeks) and he made a point to get it done as quickly as was possible.  I got to see samples of the type of ring I wanted and he brought in a number of stones to meet my requirements, each with GIA reports to choose from.  On top of all this the pricing was the lowest of the 4 jewelers I looked.   He personally made a point to ensure I was satisfied with my product and I would highly recommend him because of it.

 8 years ago (04-01-2017)

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