Peak Performance Auto Repair

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Address: 8826 Wornall Rd, Kansas City, MO 64114, USA

Phone: (816) 523-0140

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State: Missouri

Zip Code: 64114

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Reviews

Ray is fantastic. He's kind, honest, and professional. I've seen his shop many times during my morning commute to work and when I began having trouble with my car starting, I looked his shop up and he had such good reviews that I chose to contact him.
I emailed him, and he contacted me early Monday morning. This works really well for me as I typically have to be at work by 7:30 AM. He opens very early. I arrived at the shop later in the morning, and it was clean, well kept, and he remembered who I was and what I'd called about.
We went out to my car, and I explained that I needed to get my car running again (there was some issue with the battery or electrical panel, and I don't know thing one about cars) because it was dying randomly and my husband had already tried working on it to no avail. I also needed to get my brakes worked on, and get a MO Safety Inspection - which i have no experience with as a prior Kansas resident. He assured me he would give my car a look over everywhere, and check out the electrical panel and battery especially well. He gave me estimates along the way that were incredibly affordable and fair. 
He personally drove me home so I didn't need to take the bus or wait hours for a ride  - about a ten minute drive to my house. He stayed in touch with me that day, and I left my car overnight. He told me what I would need to have done to the car in the future, but did not push me to do it, he just informed me that it would be smart to have it done after this visit. He fixed my car, worked on my brakes, and did my MO safety inspection. The next day he offered to pick me up from my place of work - again, about 10 minutes from the shop, at rush hour - and brought me back to the shop so I could take my car home. 
There were no negatives to the experience whatsoever, and I say this with truth. Most of the time when I need to get my car worked on, there's a moment where I think "Oh no...I don't know what this person is talking about, but it's expensive and sounds important, I better do it." Not this time. He did tell me what I needed to have done, but he did what I could manage at the time and he did it for far less than I've been quoted before. He did it quickly and explained things well (like I said, I know not a thing about cars.) He was in contact with me the whole time my car was in the shop, anytime I had a question.
He was extremely pleasant, professional, and friendly. I am so impressed after having poor experiences at many other auto shops and dealers. The experience was exactly what I was looking for. No fuss, he had it under control, and he was honest and extremely affordable. I couldn't be more pleased and I will be bringing my car back to him anytime it needs service. If I could give him five stars, I would.

      
      
      
 9 years ago (23-02-2017)

Ray, the owner, is amazing!! Saved me a ton of $$$ in replacing my alternator. Quick, courteous, and efficient! Highly recommend Peak Performance!!

 9 years ago (01-02-2017)

Terrible customer service. I dropped of my vehicle for about 30min. I walked home because I lived close. They called me back and told them I could come get my car. When I got there, nobody was around. Shop was closed, I couldn't get my car. It was Friday. They didn't open until Monday. Wouldn't have hurt to stay around for another 10min so I could get my car

 9 years ago (09-09-2016)

Ray did a great job fixing my air conditioner. He was able to get me in right away and he has great customer service. He goes out of his way to make sure his customers are happy. I highly recommend him.

Cory

 9 years ago (09-08-2016)

Very friendly and seems pretty honest. Car battery died and got a new one in about 5 minutes without an appointment. Even inflated mg tires for free.

 9 years ago (18-08-2016)

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