Pella Motors

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Address: 604 E Oskaloosa St, Pella, IA 50219, USA

Phone: (641) 628-4124

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State: Iowa

Zip Code: 50219

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Reviews

In the beginning the staff was great, the process seemed smooth until after negotiation my trade in value was somehow reduced by a $1000, went ahead and bought the recommended "flawless" extended warranty separately. Drove away feeling okay with the experience and loving my new vehicle. After refinancing with my bank and found a better priced, with better coverage, extended warranty plan that I wanted to cancel,  all customer service went out the door. The purchase had been made, I then began to realize the good experience with the dealership had ended. After weeks of struggling to cancel the extended warranty only to be penalized on the return, I can only say stay away from the loan department. Do your own research and use your own bank. Be warned, they will take advantage of you if they can! Avoid the ALLY extended warranty they push, it is NOT the best EW package on the market!

 9 years ago (15-09-2017)

I bought my Buick Lucerne a year ago from Carson. He was great about sending me videos of the two Lucernes he had since I was hours away. Unfortunately my Buick was totaled a couple of months ago by hail here in Texas. I really miss that car it was great!

 9 years ago (21-08-2017)

Awesome. Carson was an excellent sales person. 

 9 years ago (01-07-2017)

Great friendly place to buy a car!

 9 years ago (04-07-2017)

They seemed very friendly, but I was just there to sign papers

 9 years ago (01-09-2017)

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