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Reviews, get directions and contact details for Penske Truck Rental

Penske Truck Rental

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Penske Truck Rental provides moving truck rental in Sandston,VA from our well-maintained truck rental fleet.
We’ve got everything you’ll need for the big move, including our Truck Wizard which can help you determine the right truck size for you and reserve it, as well as all the moving supplies you’ll need to get all your belongings transported safely. We even have the tools for moving your vehicle!

Visits us in Sandston,VA today for your truck rental and moving supply needs.

Address: 540 Trampton Rd, Sandston, VA 23150, USA
Phone: (804) 737-0017
State: Virginia
Zip Code: 23150


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Reviews
This location has always needed to hire more people or something.
8 years ago (31-07-2017)
This location sucks. Don't go there if you are black, or any other minority for that matter cos they have no respect for you. And this is coming from a person who has NOTHING against the general white race! The employees were so rude to my friend and I, it was appalling!! Bunch of racists! Cos right after incredibly rude to us, they turn around and smile very nicely to two other customers after us (who happened to be white!) while we stood to the side waiting for a manager.
9 years ago (16-07-2016)
Times I have rented staff has been very helpful and upfront. Trucks were nice to drive and clean
9 years ago (31-08-2016)
You guys are slipping. Office was closed, no one around to get my truck keys on Sunday at 930am. Gate was open, so I was able to see the truck, but not get in it. I put down that I want the truck washed. I put it down "Twice".... still dirty. Cmon penske.
9 years ago (14-08-2016)
Let me tell you a story! I'm a professional truck driver. My truck broke down and Penske sent a loaner for me to use while mine was being repaired (as pro drivers, we don't get paid days off, and don't get paid if we don't work- had no choice but to use a loaner). I delivered my load to Suffolk, VA and speed by this shop on my return trip home the day before Xmas eve. I will admit the one and only shining star in this entire experience was ANTHONY (2nd shift shop supervisor). He was incredibly kind, polite, and said he'd be in Saturday to start taking a look- if all went well, it would be completed Monday night after Xmas. That's decent considering it was a holiday weekend! I called Monday to check the status of my truck and he informed me. ....are you ready for this?......MY TRUCK HAD BEEN SOLD! !!!!!! I was on my was to Massachusetts with a load and because I couldn't get to Virginia in time, had to give him permission to take ALL of my personal belongings out of MY truck! I'm sure many of you don't know what it's like to be a professional over the road truck driver, ssssoooo I'll give you an idea! Pretend you're going on vacation for 2 weeks to a cabin that only has a mattress and you literally have to provide EVERYTHING else to live for 2 WEEKS! This will include ALL of your toiletries, water, food (cups, plates, utensils ),cleaning supplies, tools, atlas, flashlight, bedding (sheets, mattress pad, blankets, pillows), supplies for my dog who goes with me EVERY trip, emergency supplies, shower bag, clothes, books on CD, etc. I imagine you can get the big picture! Now ALL of my personal belongings are in boxes in VA! I just lost an 800 mi trip at 44 cents/mile (ya'll do the math) because I had to be rerouted to VA to get my things! HOW EXACTLY DOES THIS HAPPEN? ??? Somebody at this location, decided to show my truck, with MY things inside, knowing it would be repaired by Monday night and it could be picked up by THE NEW OWNER on Tuesday while I was in Massachusetts! !! Penske- ya'll are members of the Better Business Bureau, correct? I PROMISE YOU, THERE WILL BE A REPORT FILED- and yes! I know exactly how much work that entails! DO NOT DO BUSINESS WITH THESE PEOPLE FOLKS! STAY FAR AWAY! PS- the loaner truck I was given was beyond filthy - I came out looking like a street urchin after working the docks all day! The window leaks into my shoe, it can't pull a hill to save is life, and the mattress is the most filthy, disgusting thing I have ever seen! Way to do business Penske!
10 years ago (30-12-2015)
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