facebooktwitterpinterest
mobil menu

Pep Boys Auto Parts & Service

  1. Massachusetts
  2. Massachusetts Car Repair

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 1848-1850 Revere Beach Pkwy, Everett, MA 02149, USA
Phone: (617) 545-1000
moc.syobpep@sutcatnoc
State: Massachusetts
City: Everett
Zip Code: 02149


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
Similar places near
Todays Collision Chelsea Todays Collision Chelsea 1 miles I went there for two times. Every time my car was in bad shape when pulled in, and re...
Frank's Auto Repair Frank's Auto Repair 1 miles Such excellent service! They have gone above and beyond every time I've come- throwin...
Top Auto Top Auto 2 miles Absolutely the best of the best. I trust no one else with my car. They are so profess...
Firestone Complete Auto Care Firestone Complete Auto Care 3 miles Please, believe the bad reviews go somewhere else. I called to ask if they will progr...
Todays Collision Malden Todays Collision Malden 3 miles This is an added review to my previous one. I mentioned there was lack of communicati...
Hillside Auto Repair and Gas Station Hillside Auto Repair and Gas Station 3 miles On thanksgiving I was in a car accident and my car was towed to Hillside as it was th...
AZ Auto Center AZ Auto Center 4 miles These guys are great! I had car trouble and they took care of my car the very next d...
Expert Auto Expert Auto 4 miles Honest and fair for quality work. Have been customer for several years and never disa...
Christopher's Auto Repair Services Christopher's Auto Repair Services 4 miles Absolutely hands down the best auto shop I have ever done business with. Chris is hon...
Meineke Car Care Center Meineke Car Care Center 4 miles I brought my 2010 Toyota Camry for alignment and i got the best service i can get,the...
Michael J. Hynes Auto Repair Michael J. Hynes Auto Repair 5 miles (Now called Cambridge Street Auto Repair) I came for an auto inspection, which was do...
Meineke Car Care Center Meineke Car Care Center 6 miles I absolutely love these guys. They get work done as quickly and as best as they can. ...
Grey-Patti Auto Grey-Patti Auto 6 miles I have been going to Grey Patti for at least 20 years. Lou is extremely reliable, do...
A-Z Auto Center A-Z Auto Center 6 miles The guy Rui is rude, shameless and bold-faced. They are a group of people that don't ...
Brighton Auto Service Brighton Auto Service 7 miles The guys at Brighton Auto are the best! Whenever I call, they get me in quickly and ...
Xavier Auto Repair Xavier Auto Repair 7 miles The best customer service I've aeen in a,long time
Franks Inspection & Auto Rpr Franks Inspection & Auto Rpr 7 miles I called Frank's ten minutes before it closed on a Saturday, hoping to (hastily) get ...
Antoine's Auto Repair and Gas Antoine's Auto Repair and Gas 7 miles
Reviews
I’ve never seen slower service and below par customer service until stumbling here. Avoid at all costs. I was the first person in when their doors opened to get an oil change (7:30am).....4 hrs later I’m asking what’s taking so long. I come to find they didn’t even put the car to be looked at in the system. Are you serious? The guy who took my info said he forgot with a smirk on his face.... Other times they make mistakes or totally make things up. The wait time is a reflection of HQ being so far removed from knowing how incompetent their operation has become. This is a dinosaur of a company so avoid them and let it die out already.
8 years ago (05-03-2018)
Last time was there waited for almost two hours because I didn't make any appointment to check the light for tire pressure. This time made an appointment for the same issue the manage told me to wait for an hour even though I made an appointment because they are busy. After waited for over an hour I checked with the manager again they still busy I told him I gotta pick up my daughter from school This dude told me it's not a cheese burger that will be ready in two minutes. Let me ask you when you guys made the appointment was this a cheese burger shop ?? who is the one who gave me the appointment?? why you guys didn't think that before that you not making a cheese burger which will be done in two minutes. You should have given yourself enough time to book next appointment. & let me tell you with this attitude the way you talk to the customer I won't even hire you. learn some manners how to talk next time. Good Luck Pep Boys
9 years ago (01-12-2017)
They barely earned this one star. Honestly this was the worst experience I have ever had dealing with pepboys, and even customer service in general. I did everything I was supposed to, scheduled an appointment, explained the problems and waited patiently. Over four and a half hours later I left with half of what I asked for actually resolved and with less money in my pocket. I was more frustrated leaving than I was walking in that morning to deal with the issues with the car. They couldn't complete basic things like an oil change, checking tire pressure and tire rotation and changing a headlight, things they claim to be able to do in a reasonable amount of time. And when I told them they didn't actually do everything I asked them to check, (checking the tire pressure) although they charged me for it, they sent me to the back to get it fixed, upon which I waited for 20 minutes in the cold and then left out of sheer frustration and had to go somewhere else. I am trying to think of anything positive I got from this trip but honestly I just regret wasting half of my day there and getting ripped off. Never making that mistake again.
9 years ago (18-12-2017)
I needed my tire replaced but I was skeptical after I saw the bad reviews but all went ok the staff were very nice and helpful i waited about 2 hours but I was thankful to be back on the road would recommend
8 years ago (26-02-2018)
Been here for 3 hours waiting for diagnosis. Just got it and the filthiest ladies bathroom ever just causes questions about having work done here. The staff is professional and yes they are getting customers out of here. To give staff credit, yes, it is Sunday and I have a foreign car. Chrysler Crossfire?
9 years ago (28-01-2018)
Comment on this business

Pep Boys Auto Parts & Service map

to add Pep Boys Auto Parts & Service map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0045 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy