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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 6811 W Grand Ave, Chicago, IL 60707, USA
Phone: (773) 889-6395
moc.syobpep@sutcatnoc
State: Illinois
City: Chicago
Zip Code: 60707


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
I came in for an oil change here a few months ago and waited for 2 and a half hours. It was an emergency, my oil filter was on too tight and in an effort to get it off, I broke it and it was leaking oil. I figured they were just busy and needed to take me last, which is understandable. This time I made an appointment and there was 1 person ahead of me. I have been waiting for an hour and a half (and counting) and someone else came in after me and has been helped and left before me. I can change my oil myself in 15 minutes, but I need to pay someone to do it in the winter months since I don’t have a garage. I can’t believe a service station would take this long, when I had an appointment, and when it’s not that busy. This was my second attempt and last. Next time I need to change my oil in winter I’m finding a place that won’t waste my entire evening.
7 years ago (28-02-2018)
They will have almost every car part that you're looking for. They'll even install it for you. They only problem is the wait time. I took my sister there to buy a replacement tire and we had to wait almost 2 hours for them to put the tire on her car!!! It shouldn't have taken that long. Especially since I did half the work by removing the flattened tire and placing the donut on her car. And I did that all done with manual tools!!! Helpful staff, but they need to work on their wait time.
7 years ago (24-12-2017)
Had a flat tire. They were able to patch it up. Feel like other places that I have been to before, they would have tried to tell me that it was not repairable just so they could get me to buy new tires. The customer service was great.
7 years ago (10-02-2018)
Been going here for years awesome people and they always do a great job on my truck everytime i go in I just wish their prices were a little lower lol
7 years ago (07-04-2018)
Friendly and helpful, excellent automotive technicians. I enjoy bringing my vehicles here.
7 years ago (10-04-2018)
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