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Pep Boys Auto Parts & Service

  1. Woodland Hills
  2. Woodland Hills Car Repair

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 6325 Fallbrook Ave, Woodland Hills, CA 91367, USA
Phone: (818) 883-1770
moc.syobpep@sutcatnoc
State: California
Zip Code: 91367


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Reviews
Pep Boys fixed me in a jam. The battery on my wife's car went out and she needed it replaced. I jumped the car and got it there, but in her vehicle you have to take the tire off to access the battery. They squeezed her in before closing and had it fixed before we finished dinner. The clerk was fair, knowledgeable, and very attentive to our needs. Way better than my previous visits to Pep Boys.
8 years ago (19-06-2017)
Purchased car seat covers. They had a decent selection. An employee helped me, though I stood there waiting for 10 minutes after a asking for that help. Then I had trouble putting seat covers on. I asked the cashier for help, she sent me to the Servive Dept. Servie Dept explained that they could not leave the premise. I may have to return the product tomorrow.
8 years ago (17-08-2017)
If I had to give my recommendation for a service shop with competent service and professional courtesy, I certainly would not recommend this place! You'd be better off YouTubing how to fix your own car. Took them 4 days to get to my car and not once did they call me to give me an update. Only to find that after 4 days of "giving me the run around" they never actually got to my car. Save yourself the time and frustration! Stay away!!!!
8 years ago (25-06-2017)
I bought a new car battery here, installed it and three days later it dies. Called AAA and they did a diagnostic report on it and jump started it. They said it was a bad battery and to take it back for a replacement. Pep Boys intially refused an exchange saying they tested it and it had power. I advised that AAA charged it when jumping it and showed them the diagnostic report. They still refused an exchange. I then told them that they can either exchange it or I would cancel the transaction with my credit card. They then reluctantly agreed to the exchange. The worst part was that the manager told his employee to put the bad battery back on the shelf and resell it as new. Criminals.
8 years ago (14-06-2017)
The employees are extremely professional, helpful & kind. They are definitely under-staffed though with mechanics, because even with early, pre-set appointments, I've had to wait an extra hour for oil changes.
8 years ago (19-07-2017)
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