Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 160 Barrington Rd, Streamwood, IL 60107, USA

Phone: (630) 830-6442

Website

moc.syobpep@sutcatnoc

State: Illinois

Zip Code: 60107

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Reviews

Not sure why the negative reviews when I have only had positive experiences here.  I have been coming here for years now. They are pretty busy here, so make sure to make an appointment if possible. The last time I had my car here, it was in there for well over a week because a part I ordered on my own was taking longer than expected. Shane was awesome and very patient. He never once complained about the part being late or me having to leave my car in their garage for such a long time. While my car was getting worked on, they would call me with updates. Thankfully Pep Boys always has coupons available and that helped me save a good amount of money. I cant say enough about how helpful Shane was and still is. You guys have a lifelong customer here. 

 8 years ago (30-05-2017)

stars for the brakes done on my car,  but as i left Pep-Boys i noticed my truck was weak on acceleration,  so i drove slowly home, (2.5 miles away)  the next day i connect the truck to my computer and a faulty map air sensor error, so i assumed with a little cleaner i can take care if it, as i proceeded to loosen up the air intake hose past the air box that houses the air filter, i notice a blue rag i keep in the engine compartment to check my oil, this rag was placed not by accident but on purpose to block the air going into the engine! Now they probably expect me to return and cause my concern so they can charge me an outrageous price!  They would know exactly what the problem is!!

years ago (09-08-2017)

I agree Michael Jones- The customer service is TERRIBLE. Cesar and Shawn or "Shay"over the service department were rude. Cesar ignored me and went to the back and asked "Shay" to helped me out instead when Cesar was the person that took care of me the night I had a problem. They charged me $15 -core charge- They kept my battery and never reimburse me the $$. plus they charged me $10 for battery installation, even thought they had FREE installation when I bought the Battery. 
Being a women and so many men employees there, yet Cesar asked me to get the battery  from the Parts counter to the service counter. So there I was myself carrying the 60lbs battery myself in the store!
Not even a thank you nor have a nice day was said from them!

 8 years ago (19-07-2017)

Wanted $1200ish for power steering hose replacement. Another shop did it for less than $200. Pure ripoff here. Please get a second opinion before getting work done.

 8 years ago (13-07-2017)

Friendly staff, well stocked, decent prices. Really happy with the tire service. Switching from Good Year to these guys.

 8 years ago (27-03-2017)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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