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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 620 N Green Bay Rd, Waukegan, IL 60085, USA
Phone: (847) 662-6455
moc.syobpep@sutcatnoc
State: Illinois
Zip Code: 60085


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Reviews
Beware of shady salesmen here. The assistant manager Alex told me that they tell people over the phone a lower price and then upsell price after service is done. He said its one of there "tricks". I called three different Pep boys and they all quoted me a lower price for the exact same service Alex did. I called the store manager and told him about this and he offered no solution. But if you read the reviews you can see they do this a lot. Take your business elsewhere
8 years ago (03-07-2017)
Good old nail in the tire and I had two boys 3 and 1 along for the ride. They were kind, understanding and most importantly Quick!
8 years ago (25-08-2017)
The staff lied to me to get a tire sale even after I explained to them that i did not live near Waukegan. The tire i purchased didn't fit my vehicle and also didn't match my receipt. They are scammers with bad service and the manager needs to take accountability for his poor staff. The cashier also had a terrible attitude and moved slowly as possible. Worst experience ever!!!!
8 years ago (24-07-2017)
Beware of salesmen here. Store manager Brian and assistant manager Alex lie about prices for services over The phone and up sell you when you get there. Bunch of con artists. Take your business elsewhere. If there was less then one star the would get it!
8 years ago (07-07-2017)
Alex and his guys took care of my tire puncture in record time at more than a fair price. He could have tried to up-sell me but just handled my problem - and lowered my stress. @#$%ing rare these days...
8 years ago (25-07-2017)
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