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Reviews, get directions and contact details for Pets Warehouse

Address: 177 Glen Cove Rd, Carle Place, NY 11514, USA
Phone: (516) 307-1525
State: New York
Zip Code: 11514


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Reviews
It's a great place for all your Fresh/saltwater supplies as well as other pets. The staff are very knowledgeable in their area of expertise. I prefer saltwater. Ms. Roxanne, I must say, has helped me stabilize my tank in my times of frustration. So, I send a special shout out to her. Thanks Roxanne and everyone else at Pet warehouse!!
8 years ago (17-12-2017)
Extremely helpful and knowledgeable staff. We came over on the ferry from Connecticut and couldn't have been more pleased. I will now continue to come to this particular location for my aquatic plants and accessories. This store location set such a good impression on me that I'm bringing a buddy with me in a couple weeks who is also into aquariums and planted tanks. Clean store, huge selection and the plants and fish all looked fresh and healthy. Nice job to management and staff. You have a guaranteed Connecticut customer!
8 years ago (10-10-2017)
Really helpful!! Well run store, they carry everything for your aquarium...and every other type of pet. Nice selection of fish
8 years ago (12-12-2017)
Their prices on pet food and supplies are near impossible to beat locally if the brand and flavor that your pet likes is in stock.
7 years ago (02-01-2018)
I went to the store this weekend to pick up some new fish for my tank. Amazing selection of fish, the staff that helped me was great, knowledgeable, and very kind. The tanks were clean, and very well-maintained. I appreciated how they divided fish into different sections based on natural habitat. Great prices, too. Unfortunately, my experience was COMPLETELY tainted when I called today, inquiring about return policies. I simply sought to return some fish that I realized were not compatible with my tank. I was transferred to a lady named Roxanne. She failed to greet me with respect and kindness. She came off as extremely nasty, and rude. I asked her why she was coming off as having an attitude, and she responded by answering me even more nastily. Absolutely ruined my experience. This lady needs to go; customer service is all about patience and respect. If I can do it, so can she.
8 years ago (24-07-2017)
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